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Feel confident riding OC Transpo

Image - Feel confident riding OC Transpo

If you are feeling sick, stay home and do not use transit. Take the online self-assessment.

Ride with confidence throughout your trip.

From boarding the bus to exiting the fare gate, our commitment to the highest standards of health and safety is with you every step of the way.

Keep your eyes peeled for safety signs across our transit system.

Commitment to safety

Hand sanitizer dispenser and posters related to mask requirements and other protective safety measures displayed at a station. Sign graphic with APTA's Health & Safety Commitments Program logo accompanied by the text: Our pledge to keep you safer, meeting the industries highest standards. Sign of APTA's Health & Safety Commitments Program logo accompanied by the text: Keeping you safer.

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  • OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) “Health and Safety Commitments Program”.
  • We've earned the Seal of Commitment by adopting practices and policies to help make our transit system as safe as possible.
  • Keep your eyes peeled for the Seal of Commitment across our transit system.

Across the network

Posters related to mask requirements and other protective safety measures displayed at a bus shelter. Sign graphic with photo of a masked customer accompanied by the text: Keep your mask on and keep smiling. Sign at the back door of a bus featuring a masked transit rider accompanied by the text: Mask required. Don't enter if you're sick.

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Total signs installed: Approx. 9,100

  • Keep your mask on and keep smiling.
  • Signage is installed to remind customers not to ride transit if they're sick.
  • On buses, trains and Para Transpo vehicles, the air is being filtered and exchanged every 2 minutes or less. A gulp of fresh air comes into every vehicle each time the doors open.
  • We're keeping your rides clean around the clock.

Keeping you safer door-to-door

At stations

Signage related to mask requirements and other protective safety measures at the entrance of St-Laurent Station. Sign of a hand with a droplet above a hand sanitizer dispenser. Sign at a fare gate featuring a masked transit rider accompanied by the text: Mask required. Don't enter if you're sick.

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Total signs installed: Approx. 1,200

  • Hand sanitizer dispensers are located at every Line 1 station and most Transitway stations.
  • Ticket machines, fare gate card readers and doors, and other high-traffic areas receive enhanced cleaning throughout the day.
  • Overnight deep cleaning focuses on disinfecting all touched surfaces.
  • Markings on the train platform in Line 1 stations help you keep a safer distance from other riders.

Keeping you safer in stations

On the train

Signage related to mask requirements and APTA's Health and Safety Commitments Program displayed at the doors of a Line 1 train. Sign graphic with an illustration of air flowing out of a train's doors accompanied by the text: Keeping it fresh - the air in this train is filtered and exchanged about every minute. Sign graphic with a photo of an OC Transpo employee cleaning the interior of a train accompanied by the text: We're keeping your ride clean around the clock.

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Total signs installed: Approx. 700

  • Board at any door. Customers with bicycles should board at the first door of the train.
  • Common touch surfaces on in-service trains are wiped down with disinfectant every 8 hours.
  • Keeping it fresh - the air on trains is filtered and exchanged about every minute.

Keeping you safer on the train

On the bus

Signage related to mask requirements and other protective safety measures displayed inside of a bus. Sign graphic with an illustration of air flowing out of a bus's doors accompanied by the text: Keeping it fresh - the air in this bus is filtered and exchanged every 1-2 minutes. Sign graphic with a photo of an OC Transpo employee cleaning the interior of a bus accompanied by the text: We're keeping your ride clean around the clock.

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Total signs installed: Approx. 5,100

  • Board at the front of the bus and exit at the back of the bus, if possible.
  • A plastic shield surrounding the operator makes front-door boarding and using the space at the front of the bus safer.
  • Pay using touch-free methods, including dropping cash fares into the fare box and obtaining a transfer, or tapping a Presto card.
  • Keeping it fresh - the air in buses is filtered and exchanged every 1-2 minutes.
  • All common touch points on a bus are cleaned and disinfected before going into service.

Keeping you safer on the bus

On Para Transpo

Para Transpo Operator posing in front of a Para Transpo vehicle while wearing a surgical mask and face shield. Sign graphic with an illustration of air flowing out of a Para Transpo minibus's windows and doors accompanied by the text: Keeping it fresh - the air in this bus is filtered and exchanged about twice every minute. Sign graphic with a photo of an OC Transpo employee cleaning the interior of a Para Transpo minibus accompanied by the text: We're keeping your ride clean around the clock.

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Total signs installed: Approx. 400

  • All Para Transpo operators wear additional Personal Protective Equipment, including surgical masks and face shields.
  • Para Transpo trips continue to be limited to one customer per trip while ridership levels are low. This will continue as long as all Para Transpo customers can be accommodated.
  • We're cleaning your ride after every trip.
  • Keeping it fresh - the air on Para Transpo minibuses is filtered and exchanged about twice every minute.
  • Para Transpo fares can be paid touch-free using ParaPay. Operators will accept cash payments as well.
  • Holiday booking requests are continuing and can be submitted using the online reservation form or by calling 613-244-7272.

Keeping you safer on Para Transpo