Increase in bus trip cancellations

Customers may experience an increase in cancelled bus trips.

During the Line 1 disruption, additional buses were deployed for the R1 replacement bus service. As a result, buses logged more kilometres than the average month.  This led to unscheduled preventative maintenance needs.

OC Transpo staff are always working to fill as many trips as possible to minimize the impact to customers. The number of cancellations is expected to gradually decrease.

There will be a difference between the online schedules and the printed ones at the bus stops until this issue is resolved. For the most up-to-date information:

• Use the Travel Planner 
• Call 613-560-1000 
• Text your stop number to 560560

Going forward, OC Transpo will establish or renew partnerships with other transit agencies or contracted suppliers to ensure our maintenance team has the resources to meet service demands.