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OC Transpo – Second Case of COVID-19

April 5

Today, we received confirmation that a red-vested O-Train Ambassador has tested positive for COVID-19. The OTA who tested positive had been in self-isolation since they first called in sick on March 31. They received the COVID-19 test on Thursday, April 2, and continue to self-isolate at home. To protect the privacy of the individual, we will not be releasing their name.

We are working directly with Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee. OPH has advised that the key dates are the period 48 hours prior to the first day the employee showed symptoms, namely March 29 and 30. OPH is following up with family and friends who may have been in close contact with the individual. We have begun contacting our employees who may have come into close contact with the employee during those key dates.

The O-Train Ambassador worked the following shifts, travelling to and from their shifts by car:

Sunday, March 29:

  • Travelled from St. Laurent Station to Lyon Station on O-Train Line 1 at 8 am;
  • Worked at Lyon Station from approximately 8:20 am to noon;
  • Travelled to Parliament Station on O-Train Line 1 at approximately 12:10 pm;
  • Returned to Lyon Station on O-Train Line 1 at approximately 12:55 pm;
  • Worked at Lyon Station from 1 pm until 3:30 pm; and,
  • Travelled from Lyon Station to St. Laurent Station at approximately 3:30 pm.

Monday, March 30:

  • Worked at Blair Station from 6 am to 1:30 pm.

All of our staff have been instructed to observe physical (social) distancing rules while in the workplace so as to minimise the spread of germs. If customers have concerns of this exposure, they can contact Ottawa Public Health at 613-580-6744 to speak to a public health nurse or visit

OC Transpo is identifying the vehicles and employee spaces used by the employee during the key dates. Those will all be fully cleaned and sanitized.

OC Transpo is already following enhanced daily cleaning protocols for our rail operations:

  • Our contractors for both Line 1 and 2 have brought on additional cleaning staff and are committed to enhanced cleaning of both stations and rail vehicles;
  • Every rail vehicle is now going into service with every surface from floor to ceiling cleaned and disinfected, including operator cabs;
  • Cleaning of rail stations on Line 1 has been enhanced with additional staff both day and night; and,
  • Overnight deep cleaning is focused on disinfecting all touched surfaces, including vending machines, handrails, doorknobs/handles, elevators, escalators, washrooms, glass and floors.

These and other proactive changes to our operations have been implemented to allow us to maintain essential service to our community while keeping our staff and customers safe.