Welcome
Service animals are welcome on all our vehicles.
In Ontario, service animals are defined in section80.45 (4) of the Accessibility for Ontarians with Disabilities Act Integrated Accessibility Standards Regulation.
Your animal is a service animal if:
- The animal can be readily identified as one you need for reasons relating to a disability;
- You provide documentation from a regulated health professional.
When using OC Transpo, you can identify your service animal with any of the following:
- A vest, harness or other visual indicator that clearly identifies your animal as a service animal
- An Attorney-General of Ontario guide dog photo ID card
- A previously issued OC Service Animal card. Although no longer offered, existing cards remain valid
- A letter from a regulated health professional confirming you need the animal for reasons relating to a disability
Authorized professionals
We accept documentation from all the authorized professionals listed below who are licensed to practise in Ontario:
- Physician/Surgeon
- Physiotherapist
- Psychiatrist/Psychologist
- Ophthalmologist/Optometrist
- Registered Nurse/Nurse Practitioner
- Chiropractor
- Registered Social Worker
- Occupational/Recreational Therapist
- Audiologist/Speech-Language Pathologist
- Certified Orientation & Mobility Instructor
- Registered Psychotherapists
- Registered Mental Health Therapists
- Certified teacher