Station accessibility features

Ticket machines with video and audio interface and video-chat option to let you speak with customer service support

Ticket machines with lit up controls, raised text and Braille instruction panels

Accessible fare gates for customers using mobility devices, strollers, and bicycles

Visual and audio feedback at each card reader to let you know your fare was successfully read

Service alerts posted on the platform info screens and announced on the public-address system

Transecure waiting areas on train platforms have benches and tactile/Braille signs indicating the direction of service

Dual elevators at all O-Train stations and escalators at 9 stations

Black-and-white directional signs throughout the station to guide riders

Tactile warning strips and inter-car barriers for safety to prevent accidental fall 

Tactile wayfinding tiles in the floor trace the route through fare-gates, to elevators, platforms and exits

Back-lit signs stretching the length of the platform provide the station name. The signs are easily visible from inside an arriving train.

Digital signs along the platform give real-time departure times for each train with audio announcements of the train’s arrival

Elevators and escalators (at some stations) to help you move from one level to another

Walkways and ramps with firm and slip-resistant ground and floors

Service alerts posted on the platform info screens

Yellow emergency phones to ask for help if you’re stranded or concerned about your safety

Info phones with free one-button access to Customer Service to help you plan your trips

Bus shelter with benches to allow you to sit and rest