Built for accessibility
Fully accessible trains & stations
- Level-entry trains
- Dual elevators
- Audio and visual arrival messages
- Tactile wayfinding
- Cooperative seating areas beside every train door
Audio announcements on the train will confirm the direction of travel and destination as well as announce each upcoming station as the train travels along the line.
Confederation Line stations have been designed to ensure full access for all customers. Station accessibility features will include:
- Tactile wayfinding tiles embedded in the station floor that will trace the route through fare-gates, to elevators, to platforms, and to exits.
- Transecure waiting areas on the train platform will include accessible benches and tactile/Braille signs indicating the direction of service.
- Dual elevators at all 13 stations and escalators at 9 will connect each train platform to the station entrance.
- Tactile warning strips and inter-car barriers will keep everyone safely away from the platform edge.
- Black-and-white directional signs throughout the station will provide maximum contrast and visibility. Colours and symbols used on maps and signage have also been selected to maximize legibility.
- Station names will appear in high contrast back-lit signs that stretch the length of each station platform, and will be easily visible from inside the train as it arrives at each station.
- Digital signs at several locations along the platform will display the expected departure time for each train. Times will be adjusted in real-time according to each train’s progress along the line as it approaches the station.
- Audio announcements to waiting passengers will precede each train’s arrival on the platform and will describe the direction of travel.
- Service alerts will be shown on the platform displays and announced on the public-address system.
- Accessible fare gates will accommodate customers using mobility devices, strollers, and bicycles. Each gate has two card readers at different heights so you can choose the reader that works best for you. Visual and audio feedback will let you know that your fare was successfully read.
- Ticket machines will have both a video and an audio interface, so all users can use the machines with ease and communicate with customer assistance through video-chat for support, if necessary. The machines also feature lit up controls as well as raised text and Braille instruction panels.