Vehicle safety features

Safety features on buses and trains

Transit vehicles are designed with your safety and security in mind. When you board a bus or train, take a few minutes to get familiar with these features:

Passenger Assistance Alarms

Passenger Assistance Alarms (PAAs) let you notify the operator about an emergency or security incident at the back of the bus or on the top deck.

PAAs on articulated (double long) buses

Find the alarms at the rear of the bus in 2 locations — right after the articulation (accordion), and at the very back of the bus.

Yellow alarm box with a red button yellow alarm box with a red button at the back of a bus

PAAs on double decker buses

Find the alarm on the top deck, near the stairs

yellow box with a red button and the words Emergency Telephone

Next Stop Announcement System

  • Fully-bilingual voice callout and text display lets you know when your stop is coming up so you don’t have to worry about missing it

Emergency exits

  • Our vehicles have a roof hatch, window emergency escape and exit-door emergency release valve
  • In case of emergency, follow the driver’s instructions for the best way to exit

Co-operative Seating

  • Our buses have a clearly identified Co-operative Seating area near the front door. On the O-Train, these seats are found next to door 1, at the south end of the platform. The blue accessibility logo painted on the platform reminds you where to go.
  • If you have difficulties standing in a moving vehicle, please do not hesitate to ask someone to give up his or her seat in the Co-operative seating area.
  • If you are sitting in the Co-operative seating area but don’t need to be, please be mindful of the comfort and safety of other passengers and offer your seat.


  • If you’re standing, hold on firmly to the hand rail. Even the smoothest operator could need to brake suddenly.

On-Board Video Surveillance

O-Train safety features

  • Emergency instructions and a diagram showing the layout of the train, exits and emergency equipment such as fire extinguishers are found throughout the train
  • An intercom system lets you contact the driver if you need help
  • Emergency brakes near each door let you stop the train if there is an emergency on board:
    • To apply the brake, simply pull the red handle
    • The brake is partially covered with a clear shield to prevent someone accidentally pulling the handle
  • Each train has 12 red hammers to break the windows if the doors aren’t accessible
  • Accessible seating is identified outside the train so that emergency personnel can quickly find and help customers with a mobility disability


Image text: Call Transit Law 613-741-2478 TTY 613-842-3699 Transecure With icon of a smart phone

Report an incident to Transit Law

Clock icon displaying 7 PM. Image text: Safe Stop

Safe Stop

You can ask your driver to let you off anywhere along your route after 7 pm.

If you feel unsafe, press the passenger assistance alarm

Passenger Assistance Alarms

Find them on all double-deckers, articulated buses and the O-Train!

Passenger Assistance Alarms

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