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Register for alertsDetours / Route changes (9)
DETOUR: Route 153 in both directions, near McEwen Loop.
Routes: 153
Date effective: January 29, 2023
DETOUR: Route 153 in both directions, near McEwen Loop.
153 Tunney’s Pasture
Stops missed: 70 MCEWEN - (6248), 70 MCEWEN - (2338), MCEWEN LOOP - (4931)
Alternate stops: MCEWEN / AMBLESIDE - (5721), 1090 AMBLESIDE - (2475)
153 Lincoln Fields
Stops missed: 70 MCEWEN - (6248), 70 MCEWEN - (2338), MCEWEN LOOP - (4931)
Alternate stops: AMBLESIDE / MCEWEN - (6247), MCEWEN / AMBLESIDE - (5716)
Mid-winter service changes: Routes 11, 40, 51, 153, and 699
Routes: 11, 40, 51, 153, 699
Stations: Lincoln Fields
Date effective: January 30, 2023
Route 40: All-day service reinstated on Tapiola Crescent. Route 40 will no longer bypass Tapiola Crescent to continue straight on Johnston Road during off-peak hours. All trips will operate via Tapiola Crescent and service the bus stops along the street. Customers will no longer need to walk to Johnston Road to board the bus during off-peak.
Routes 11, 51, 153: With construction complete at Lincoln Fields Shopping Centre, Routes 11, 51, and 153 will be permanently adjusted to use the mall's new East-West roadway from Croydon Avenue.
Route 699: Routing will be adjusted to continue on Kelly Farm Drive to Bradwell Way. This change reduces walking distances for students east of Kelly Farm Drive, between Bradwell Way and Findlay Creek Drive.
Affected stops
| Bus stop (560#) | Routes | Changes |
|---|---|---|
|
#2786 -- Carling (north-side) / Croydon |
|
Routes will service these stops. |
|
#4993 -- Croydon (east-side) / Lincoln Fields |
|
Routes will service these stops. |
|
#5716 -- McEwen (west-side) / Richmond |
|
Routes will service these stops. |
|
#6247 -- Ambleside (north-side) / Apts |
|
Routes will service these stops. |
|
#6885 -- Ambleside (north-side) / New Orchard |
|
Routes will service these stops. |
|
#5837 -- Croydon (west-side) / Bond |
|
Routes will service these stops. |
|
#5657 -- Carling (south-side) / Tavistock |
|
Route will no longer service this stop. |
|
#8674 -- Lincoln Fields Mall East |
|
Routes will service these stops. |
|
#8573 -- Lincoln Fields (north-side) / Croydon |
|
Routes will service these stops. |
|
#6903 -- Findlay Creek (north-side) / Bradwell |
|
Bus stop no longer in use. |
|
#1046 -- Findlay Creek (south-side) / Kelly Farm |
|
Bus stop no longer in use. |
|
#6826 -- Findlay Creek (north-side) / Bufflehead |
|
Route will service these stops. |
|
#1016 -- Kelly Farm (south-side) / Findlay Creek |
|
Route will service these stops. |
|
#0483 -- Kelly Farm (east-side) / Bradwell |
|
Route will service these stops. |
|
#0487 -- Kelly Farm (south-side) / Shepody |
|
Route will service these stops. |
Routing
11 Waller / Laurier: From Lincoln Fields Station, follow regular route to Carling, turn right onto Croydon, right onto entrance to Lincoln Fields Mall, left onto roadway on west side of Metro, right onto roadway through parking lot, left onto Assaly, right onto Richmond, and continue regular route.
Trips from Bayshore: From Bayshore Station, follow regular route to Richmond, turn right onto Assaly, right onto roadway to Lincoln Fields Mall parking lot, left onto roadway on west side of Metro, right roadway to Croydon, left onto Croydon, left onto Carling, and continue regular route.
11 Lincoln Fields: From Waller, regular route to Richmond, turn left onto Assaly, right onto roadway to Lincoln Fields Mall parking lot, left onto roadway on west side of Metro, right onto roadway to Croydon, left onto Croydon, left onto Carling, and continue regular route.
Trips to Bayshore: Follow regular route to Lincoln Fields Station, return to Carling, turn right onto Croydon, right onto entrance to Lincoln Fields Mall, left onto roadway on west side of Metro, right onto roadway through parking lot, left onto Assaly, left onto Richmond, and continue regular route.
51 Tunney’s Pasture: From Britannia, follow regular route to Richmond, turn right onto Assaly, right onto roadway to Lincoln Fields Mall parking lot, left onto roadway on west side of Metro, right onto roadway to Croydon, left onto Croydon, left onto Carling, and continue regular route.
51 Britannia: From Tunney’s Pasture, follow regular route to Lincoln Fields Station, return to Carling, turn right onto Croydon, right onto entrance to Lincoln Fields Mall, left onto roadway on west side of Metro, right onto roadway through parking lot, left onto Assaly, left onto Richmond, and continue regular route.
153 Carling/Tunney's Pasture: From Lincoln Fields Station, follow regular route to Carling, turn right onto Croydon, right onto entrance to Lincoln Fields Mall, left onto roadway on west side of Metro, right onto roadway through parking lot, left onto Assaly, right onto Richmond, and continue regular route.
153 Lincoln Fields: From Tunney’s Pasture or Carlingwood, follow regular route to Richmond, turn left onto Assaly, right onto roadway to Lincoln Fields Mall parking lot, left onto roadway on west side of Metro, right onto roadway to Croydon, left onto Croydon, left onto Carling, and continue regular route.
699 to École secondaire publique Pierre de Blois: From Kelly Farm Drive, turn left on Bradwell, right onto Findlay Creek Drive, and continue to regular routing.
699 Findlay Creek: From Findlay Creek Drive, turn left on Bradwell, right onto Kelly Farm Drive, and continue to regular routing.
DETOUR: Route 32 in both directions near Décoeur and Jerome Jodin
Routes: 32
Date effective: January 30, 2023
DETOUR: Route 32 in both directions near Décoeur and Jerome Jodin.
32 Blair
From Décoeur, left Jerome Jodin, left Brian Coburn to regular routing.
Stops missed: DÉCOEUR / JEROME JODOIN - (5958), JEROME JORDIN / WILLOW ASTER - (5763), JEROME JORDIN / BARTONIA - (5762), JEROME JORDIN / DECOEUR - (5761)
Alternate stops: FERN CASEY / COULOIR - (8009), MER BLEUE / HYDRO - (1052)
32 Chapel Hill
From Décoeur, left Jerome Jodin, left Brian Coburn to regular routing.
Stops missed: DÉCOEUR / JEROME JODOIN - (5958), JEROME JORDIN / WILLOW ASTER - (5763), JEROME JORDIN / BARTONIA - (5762), JEROME JORDIN / DECOEUR - (5761)
Alternate stops: MER BLEUE / HYDRO - (1053), FERN CASEY / AXIS - (8008)
Detour: 405 and 454 Event Service
Routes: 405, 454
Date effective: December 14, 2022
Routes 405 and 454 will continue to be detoured indefinitely due to Highway 417 ramps closure for construction. Please allow a few extra minutes for your travels.
Affected stops
| Bus stop (560#) not in use | Routes | Alternate service |
|---|---|---|
|
#6887 -- Chamberlain (south-side) / Percy |
|
#6894 -- Isabella (south-side) / O'Connor |
|
#6850 -- Chamberlain (south-side) / Kent |
||
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#6877 -- Chamberlain (south-side) / Bank |
||
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#6873 -- Raymond (north-side) / Bronson |
|
#2481 -- Catherine (north-side) / Percy |
Detour routing
405 Centre Canadian Tire Centre: From Catherine, turn left onto Bronson, right onto Carling, left onto ramp to Highway 417 westbound, and continue to regular routing.
405 Trim: From Highway 417 eastbound, exit Kent, turn left onto Kent, right onto Gladstone, right onto Bank, left onto Isabella, and continue to regular routing.
454 Terry Fox: From Bank, turn right onto Gladstone, right onto O’Connor, right onto ramp to Highway 417 westbound.
454 Lansdowne TD - Place: From Highway 417 eastbound, exit Kent, turn left onto Kent, right onto Gladstone, right onto Bank, and continue to regular routing.
Detour maps
Routes 405 Trim and 454 Lansdowne TD - Place
Route 405 Centre Canadian Tire Centre
Winter service changes
Date effective: December 25, 2022
- Holiday service (December 26, 2022 to January 6, 2023) will operate on a reduced schedule to reflect lower ridership during the holidays.
- Route 62 will be modified to bring service closer to businesses on weekends.
- Select trips on School Route 671 servicing John McCrae Secondary School will be extended to Apolune Street.
- The Rack & Roll winter pilot is happening again this winter! This time, all OC Transpo buses will be equipped with a bike rack.
NEW this winter:
A Severe Storm Schedule will be piloted for buses on weekdays. It will be in effect when 31 cm or more of snow is expected. On weekdays, bus service will be based on a Saturday schedule, with limited early morning service and weekday-only routes. O-Train Line 1 and Para Transpo service will not be reduced.
Detour: Transitway (Sir John A. MacDonald Parkway to Churchill)
Routes: 57, 61, 63, 66, 73, 74, 75, 87
Date effective: October 05, 2022
From Wednesday, October 5 at 11:30 pm until further notice: Routes 57, 61, 62, 63, 66, 73, 74, 75 and 87 will be detoured nightly from the Transitway between Sir John A. MacDonald Parkway and Churchill. Please allow extra time for your travels.
Routes 57, 61, 62, 63, 74, 75 and 87 will continue to be detoured until 4:00 pm in the westbound direction due to Weekend Bike Days. Please see alert for details.
Affected stops
| Bus stop (560#) not in use | Routes | Alternate stop |
|---|---|---|
| #3013 -- Dominion 1A |
|
#4922 Richmond (north-side) / Golden |
| #3013 -- Dominion 2A |
|
#4941 Richmond (south-side) / Golden |
| #3014 -- Lincoln Fields 1A |
|
#3014 Lincoln Fields 3A |
| #3014 -- Lincoln Fields 1B |
|
#3014 Lincoln Fields 3A |
| This is an extra stop to accommodate the routes affected by this detour |
|
#3014 Lincoln Fields 5A |
| #4944 -- Woodroffe W / Saunders |
|
#6244 Woodroffe (west-side) / Knightsbridge |
| #1832 -- Woodroffe W / Richmond |
|
#6244 Woodroffe (west side) / Knightsbridge |
Detour routing
57 Crystal Bay, 61 and 62 Stittsville, 63 Briarbrook via Innovation, 66 Kanata-Solandt, 73 Leikin, 74 Nepean Woods, 75 Barrhaven: From Scott / Churchill, turn left onto Churchill, right onto Richmond, left onto Woodroffe, right onto Carling, right into Lincoln Fields Station, continue to service stop 3A, and continue regular routing.
87 Baseline: From Scott / Churchill, turn left onto Churchill, right onto Richmond, left onto Woodroffe, continue regular routing.
57 Tunney's Pasture: From Lincoln Fields Station, return to Carling, turn left onto Carling, left onto Woodroffe, right onto Richmond, left onto Churchill, right onto Scott, and continue regular routing.
61, 62, 63, 73, 74, 75 Tunney's Pasture and 66 Gatineau: From Lincoln Fields 2A, turn left onto Carling, left onto Woodroffe, right onto Richmond, left onto Churchill, right onto Scott, and continue regular routing.
87 Tunney's Pasture: From Woodroffe/Richmond, turn right onto Richmond, left onto Churchill, right onto Scott, and continue regular routing.
Detour Map
Routes 57, 61, 62, 63, 66, 73, 74, 75, and 87
Detour: Richmond Road closure
Routes: 11
Date effective: September 11, 2022
From Sunday, September 11, 2022 at 7:00 pm until Saturday, December 3, 2023 at 7:00 pm: Route 11 Lincoln Fields will be detoured from Richmond Road westbound between New Orchard Avenue and McEwen Avenue for construction. Please allow extra time for your travels.
Affected stops
| Bus stop (560#) not in use | Routes | Alternate stop |
|---|---|---|
| #6261 -- Richmond (north-side) / Orchard |
|
#2475 -- Ambleside (south-side) / McEwen |
| #6262 -- Richmond (north-side) / Orchard | #5716 -- McEwan (west-side) / Richmond | |
| #6258 -- Richmond (north-side) / Orchard | #4937 -- Richmond (south-side) / New Orchard North | |
| #4935 -- Richmond (north-side) / Orchard | #6260 -- Richmond (south-side) / McEwen |
Detour routing
11 Lincoln Fields: From Richmond / New Orchard, turn right onto New Orchard, left onto Ambleside, continue onto McEwen, turn right onto Richmond, and continue to regular routing.
Detour map
11 Lincoln Fields
Stage 2: Transitway Closure (Iris to Navaho)
Routes: 406
Date effective: June 26, 2022
From Sunday, June 26 at 3:00 am the Transitway between Iris Street and Navaho Drive and EB Queensway ramp will close permanently to accommodate the continued construction of Stage 2. Routes 61 Tunney's Pasture, 62 Tunney's Pasture, 66 Gatineau, 67 Tunney's Pasture, 73, 74, 75 , 82, 186, 258, 270, 271, 272, 273, 277, 278, 282, 305, 406 will be affected. Please allow for extra time during your travels.
Transitioning portions of the Transitway for Stage 2 involves relocating Iris 2A. As a result, short-term detours will also be required during the surrounding weeks. Use the Travel Planner or view the route schedules to check if your regular trips are affected.
Affected Stops
| Bus stop (560#) not in use | Routes | Alternate Stop |
|---|---|---|
| #3016 -- Iris 2A |
|
Iris 2A platform will be relocated to the west along the south curb of the Transitway (across from Iris 1A). |
| #5652 -- Iris (south-side) Transitway |
|
There isn't an alternative stop. |
Detour Routing
61 Tunney's Pasture, 62 Tunney's Pasture, 66 Gatineau, 67 Tunney's Pasture, 258 Tunney's Pasture, 282 Tunney's Pasture: From Queensway Station, turn right onto Woodroffe, right onto Iris, then right onto the Transitway to continue to regular routing.
73 Leikin, 74 Nepean Woods, 75 Barrhaven Centre, 82, 186 Merivale / Slack, 270 Cedarview, 271 Stoneway, 272 Cobble Hill, 273 Tartan, 277 Nepean Woods, 278 Riverside, 305 Carlingwood, 406 Riverview: From Transitway and Iris, turn left onto Iris, right onto Woodroffe, right onto Navaho, then left onto the Transitway to continue to regular routing.
73 Tunney's Pasture, 74 Tunney's Pasture, Tunney's Pasture& Gatineau & N Rideau, 186 Lincoln Fields, 270 Tunney's Pasture, 271 Tunney's Pasture, 272 Tunney's Pasture, 273 Tunney's Pasture, 277 Tunney's Pasture, 278 Tunney's Pasture , 305 North Gower, 406 Canadian Tire Centre: From the Transitway and Navaho, turn left onto Navaho, left onto Woodroffe, left onto Iris, then right onto the Transitway to continue to regular routing.
Detour maps
Phase 1 for Routes 50 and 58
Stage 2: Transitway closure (Tunney’s Pasture to Dominion)
Routes: 283
Stations: Dominion, Tunney’s Pasture, Westboro
Date effective: June 26, 2022
On Sunday, June 26 at 3:00 am, the Transitway between Tunney's Pasture Station and Dominion Station will permanently close to assist in the continued construction of Stage 2. Routes: 50, 57, 61, 62, 63, 64, 66, 73, 74, 75, 82, 87, 153, 252, 256, 257, 258, 261, 262, 263, 264, 265, 267, 268, 270, 271, 272, 273, 277, 278, 282, 283 will be detoured along the newly extended Scott Street and will use a new bridge to cross over the Transitway.
Tunney’s Pasture Station: the Transitway will be closed between Sir Frederick Banting Driveway and Goldenrod Driveway.
Westboro Station: stops 1A, 1B, 2A, 4A will be closed:
- Westbound buses will provide service to Westboro 3A (relocated to Scott Street Dec. 2021)
- Eastbound buses will service the new stop #7378 -- Scott (south-side) / Athlone
- Route 153 will be adjusted to maintain connections at Lanark Avenue, McRae Avenue, Westboro Station and Tunney’s Pasture Station.
Dominion Station: there will be new temporary platforms.
Transitway Routes 62 and 75 will provide service to stops in each direction at Scott Street and Island Park Drive, to improve service coverage for customers. There will be no other stops or connections between Tunney’s Pasture Station and Westboro Station and Dominion Station.
Transitioning portions of the Transitway for Stage 2 involves some preparatory work. As a result, short-term detours will also be required a few days before.
Affected stops
| Bus stop (560#) not in use | Routes | Alternate stop |
|---|---|---|
|
#3012 -- Westboro Station 1A, 1B |
|
#3012 -- Westboro Station 3A (A) |
|
||
|
#4987 -- Churchill (west-side) / Richmond |
#4870 -- Richmond (south-side) / Churchill | |
|
#7379 -- Churchill (east-side) / Scott |
#4884 -- Churchill (east-side) / Workman | |
| There aren't any stops not in use. This is an additional stop. |
|
#4892 -- Scott (south-side) / Island Park |
|
#3012 -- Westboro Station 2A, 4A |
|
#7378 -- Scott (south-side) / Athlone (#3012 -- Westboro B) |
|
#4893 -- McRae (west-side) / Scott | |
|
#7380 -- Churchill (west-side) / Scott |
#5615 -- Churchill (west-side) / Scott | |
|
#5616 -- Churchill (west-side) / Richmond |
#4876 -- Richmond (north-side) / Churchill | |
| There aren't any stops not in use. This is an additional stop. |
|
#7374 -- Scott (north-side) / Island Park |
Detour routing
16 Tunney's Pasture: End route at new stop on Scott eastbound.
16 Main: Start trip at new stop on Scott westbound, and continue Scott to regular routing.
50 Lincoln Fields: From new stop on Scott eastbound, continue to regular routing.
50 Tunney's Pasture: From new stop on Scott westbound, continue to regular routing.
57 / 62 / 64 / 73 / 74 / 75 / 82 / 87 / 252 / 256 / 257 / 258 / 261 / 262 / 263 / 264 / 265 / 267 / 268 / 271 / 272 / 273 / 277 / 278 / 282 / 283 Tunney's Pasture, 61 Tunney's Pasture & N Rideau & Gatineau, 63 Tunney's Pasture via Briarbrook, : From Dominion Station, continue on Scott eastbound to service new stop, and continue to regular routing.
57 Crystal Bay, 61 / 261 Stittsville, 62 Terry Fox / Stittsville, 63 / 64 Innovation, 66 Kanata-Solandt, 73 Leikin, 74 / 277 Nepean Woods, 75 Cambrian, 82 Bayshore, 87 Baseline, 252 Cope, 256/257 Bridlewood, 258 Grandview, 262 West Ridge, 263 Stanley Corners, 264 Terry Fox, 265 Beaverbrook, 267 Glen Cairn, 268 Kanata Lakes, 271 Stoneway, 272 Cobble Hill, 273 Tartan, 278 Riverside South, 282 Trend-Arlington, 283 Richmond: From Tunney's Pasture Station, turn right onto Scott to Dominion Station, and continue to regular routing.
153 Lincoln Fields: From Richmond westbound, turn right onto McRae, right onto Scott, left onto Lanark, left onto Churchill, left onto Scott, right onto McRae, right onto Richmond, and continue to regular routing.
153 Tunney's Pasture: From Richmond / Churchill, continue to Richmond, turn left onto McRae, left onto Scott, right onto Churchill, right onto Lanark, right onto Scott, left onto McRae, left onto Richmond, and continue to regular routing.
Detour maps
Routes 50, 57, 61, 62, 63, 64, 73, 74, 75, 82, 87, 252, 256, 257, 258, 261, 262, 263, 264, 265, 267, 268, 271, 272, 273, 277, 278, 282, 283
Route 153
Stations & Elevators (9)
Access road for buses into Lincoln Fields Station
Stations: Lincoln Fields
Date effective: December 18, 2022
As part of the ongoing Stage 2 construction at Lincoln Fields Station, the access road for buses will move to the south side of Carling Avenue. It will follow the same route as the pedestrian path into the station. There are no impacts to bus stops. Customers on buses will be entering the station in a different way.
Mackenzie King Bridge construction
Stations: Mackenzie King
Date effective: July 04, 2022
From Monday, July 4 and until 2024: Construction will take place on Mackenzie King Bridge as part of a Renewal Project. Stops may move temporarily and routes that service Mackenzie King Station may be detoured to accommodate construction work. As routes are impacted further details will be provided. Please allow extra time for your travels.
Ottawa Public Health strongly encourages use of masks on transit
Stations: All Stations
Date effective: June 11, 2022
The Province of Ontario has announced the provincial mask requirement on public transit will end on Saturday, June 11. Ottawa Public Health continues to strongly encourage everyone to wear masks on buses, trains, Para Transpo minibuses and taxis, and in stations and shelters. OC Transpo continues to follow public health advice.
We understand this will be a significant change for both customers and employees. As we adjust to this situation, we ask everyone to be kind and respectful of one another.
Starting June 11, we will begin to remove signage indicating the mask requirement from all vehicles and property. You may see some signs in the following days, as it will take some time to completely remove all signs.
Place d’Orléans Station staircase closure
Stations: Place d’Orléans
Date effective: May 05, 2022
Due to ongoing construction work taking place at Place d'Orléans Station, the main staircase is now closed. All bus platforms will be accessible via evelator and temporary staircase. The temporary staircase is located about 10 m north of the original staircase, on the west side of the pedestrian overpass. On the lower level, the entrance on the west side of the main station building.
Revised station map coming soon!
Queensway Station 2A relocation
Stations: Queensway
Date effective: December 19, 2021
From Sunday, December 19, the east-side of the Transitway at Queensway Station, platform, and amenities (stairwells and elevators) will be closed. The two southbound lanes of the Transitway will be converted to one northbound lane and one southbound lane to facilitate Stage 2 construction.
Following this closure, Queensway Station 2A will be permanently relocated 60 metres north of the Queensway Overpass.
For pedestrians, all access to the relocated 2A platform will be from the west-side of the Transitway, via the Multi-Use Pathway. There will then be an at-grade and stop-controlled crossing on the Transitway to the relocated stop. The stairwells and elevators on the west-side of the station will remain open for access to the upper level.
Affected Stops
| Bus stop (560#) not in use | Routes | Alternate stop |
|---|---|---|
|
#3015 -- Queensway 2A |
|
#3015 -- Queensway 2A |
Detour Maps
Queensway Station
Accessible fare gates at Line 1 stations
Stations: Bayview, Blair, Cyrville, Hurdman, Lees, Lyon, Parliament , Pimisi, Rideau, St‑Laurent, Tremblay, Tunney’s Pasture, uOttawa
Date effective: May 04, 2021
At Line 1 stations, the card reader on the top of the wide and accessible fare gates is temporarily unavailable. Customers can tap at the card reader on the front of the fare gate. Use of the top card reader will return once system upgrades are completed.
For assistance, video chat with a Customer Service Representative at a ticket machine or call us at 613-560-5000 (TTY: 613-741-5280).
Limited spaces at Chapel Hill Park & Ride
Stations: Chapel Hill
Date effective: April 21, 2021
Due to low usage of the Chapel Hill Park & Ride during the pandemic, some parking spaces will be temporarily closed off.
Please use other available spaces. We will continue to monitor ridership levels and adjust the number of available parking spaces as required.
Lincoln Fields Station: Elevator
Stations: Lincoln Fields
Date effective: December 15, 2022
Lincoln Fields EB elevator # 5:
The eastbound elevator at Lincoln Fields Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.
Customers requiring the use of an elevator to access the westbound Transitway platform or Carling Avenue are advised to: use the pedestrian crosswalk to the local platform and take the elevator to the overhead tunnel and cross to the westbound Transitway platform or Carling Avenue.
For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.
Queensway Station: Elevator
Stations: Queensway
Date effective: January 02, 2023
The southbound elevator on the west side of Queensway Station is out of service for unforeseen maintenance.
Queensway Station SB elevator # 4:
The southbound elevator on the west side of Queensway Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.
Customers requiring the use of an elevator to access another platform may be to use the one at the other end of the platform. For example: if you are getting off on the lower westbound platform and require access to the upper westbound platform, you will need to go to the other elevator on the westbound platform, take the elevator to the upper level, go to the other end of the platform and take the elevator down. Once down, go to the other end of the platform and take the elevator back up to the upper westbound platform.
For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.