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February 8, Transit Commission Update

Image - February 8, Transit Commission Update

If you didn’t get a chance to listen to the February 8 Transit Commission meeting, The Next Stop Blog has you covered.

Bus Maintenance Action Plan

At the meeting we shared the latest information regarding bus reliability and other important metrics our team follows as we work to reach 99.5% bus reliability.  Our team presented short- and long-term actions we will be taking to improve our service reliability.

Part of this includes working hard to improve fleet maintenance backlogs, recruitment, and heavy workloads. Some of the solutions include:

  • Increasing staffing through a proposed pilot project
  • Improving employee engagement
  • Reviewing workload and recruitment.

Additional shelters for Tunney’s Pasture and Hurdman stations

Recently, we have installed 14 new bus shelters at Tunney’s Pasture Station. This will help improve your travel experience and provide some protection from the elements.

Nine shelters are being installed at Hurdman Station while we continue to explore a more permanent solution.

Transit ridership

An update on service performance for December 2023 showed that O-Train Line 1 service delivery was at 99.6 per cent, bus service delivery was at 97.7 per cent and OC Transpo ridership was at 6.2 million trips.

Para Transpo ridership was at 64,400 total customer trips for the month of December 2023.

Focused Fare Compliance Initiative

The Focused Fare Compliance Initiative which began on January 5 at bus and O-Train stations will continue until the end of April and will focus on fare compliance, promoting our safety culture and educating others on safety. You can watch the presentation here.

The results will provide us with new information that will help to determine the best measures to address fare compliance issues while continuing to enhance the safety of our system.

The next update to Transit Commission will be in March 2024.