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Travel training

An image of a man on a wheelchair going through fare gates in a train station

Overview

The Travel Training Program helps people with disabilities and seniors learn how to use OC Transpo services safely and independently.

  • The Travel Training program is delivered by partner agencies serving persons with disabilities, and not directly by OC Transpo.
  • We are not involved in customer referrals or for scheduling training sessions.
  • We provide Travel Training passes to approximately 100 organizations who provide this service to their clients.
  • Partner agencies include school boards, hospitals, day programs and more.
  • Staff at these organizations are highly trained and all have previous experience teaching street safety as well as other life skills.
  • Every trainee who participates in the program has specific needs and learns differently. Their success depends on the expertise of community partners.

If Travel Training is not covered by partner agencies

  • We offer to provide the same materials used by partner agencies, so that individuals can receive support from someone they know, such as a friend, family member, or informal helper.
  • The "Tool Kit" includes: A Travel Training pass (a-card) for use on buses and the O-Train, and Training manuals in both English and French.
  • To get more information about how to get the Tool Kit, email our Accessibility specialist.