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Travel tools

Graphic of the OC Transpo Helps mascot depicting forms of available customer service.


Stay in the know, even when you’re on the go!

Use the resources on this page to plan your trips. We offer real-time information to help you on your way. You’ll find real-time info on our home page, by phone, SMS and on info screens at stations. We also provide real-time schedules to a wide variety of third-party apps, so you can use the apps you already know and love. Use our network map and route maps and schedules to plan your trips from scratch.


Choose the right travel tool for your needs:

I want to plan my trip

These tools help you plan your route from point A to point B, provide route schedules, stop information and more.


I want real-time data on when my bus is coming

These tools feature real-time bus data where available to help you track your bus.


I want updates on important information that affects my trip

These tools report detours, cancellations, and other important notices to help you plan your trip accordingly.


I want to track or cancel a Para Transpo trip

These tools allow you to see the estimated arrival of your vehicle or cancel an upcoming trip.


I want to book or manage a Para Transpo trip

Use My Para Transpo to schedule a trip or view and manage your booked trips.


Legend

🌐Web app 📱Mobile app 💬Text 📞Call 🔔SMS/email notifications Real-time data icon.Real-time data


Featured travel tools

Travel planner icon. Travel Planner

🌐Web app

Use this simple application to get customized transit information within seconds:

  • Trip plan: Determines route options to get you to your destination.
  • Route schedules: Gives the passing times for your route for a selected day.
  • Stop schedule: Gives the passing times of all the routes that serve your stop on a selected day.
  • Next departures: Shows you the next scheduled passing times at your stop.

More info


Transit

📱Mobile app

Real-time data icon.Real-time data

Transit logo.


Transit is a free mobile app available on iOS and Android devices in English and French:

  • Plan your trip between STO and OC Transpo
  • Check departure times for OC Transpo buses and the O-Train
  • Track vehicles while waiting at a stop
  • Sign up to receive service alerts as notifications on your device

As an OC Transpo rider, you receive free access to the Royale subscription, unlocking additional app features.

Text 560560 or call 613-560-1000

📞Call

💬Text

Real-time data icon.Real-time data

Graphic advertising the 560560 and 560-1000 services.


Text your 4-digit bus stop number or the first few letters of any Transitway Station name to 560560. Receive a text message with the next 3 scheduled or real-time departure times. Standard rates apply.

Call 613-560-1000 plus your 4-digit stop number to hear the next 2 or 3 departure times for buses at your stop.

For Para Transpo customers

Text 57272 (5PARA)

💬Text

Graphic advertising the 57272 text service.


Para Transpo customers can text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day

  • Find out the estimated arrival time of your Para Transpo vehicle
  • Make a direct cancellation for an upcoming trip
  • Ask general questions about Para Transpo service

My Para Transpo

🌐Web app

Real-time data icon.Real-time data

My Para Transpo logo.


My Para Transpo lets Para Transpo customers quickly book, cancel, and track their trips. With any device connected to the web:

  • Book trips for the next day, or 7 days in advance for holidays.
  • Cancel a booked trip either the day before or on the same day.
  • View and manage your booked trips.
  • Track your ride in real-time with a map and estimated time of arrival countdown.

X/Bluesky

📱Mobile app

🌐Web app

@OC_TranspoHelps on X and @helps.octranspo.com on Bluesky provide customer service support and live transit updates. 

These accounts provide updates on detours and other transit disruptions. They are managed by customer service representatives who are empowered to quickly respond to inquiries and support customers during their trip.



Find your stop number

Plan you trip using the 4-digit number of the bus stop nearest you.

Learn More about Find your stop number

Navigation and wayfinding

Learn More about Navigation and wayfinding