Discontinuation of paper passes and tickets

The new fare gates at O-Train stations will require use of a Presto card, U-Pass, STO Multi card, or OC Transpo bus transfer. Paper bus tickets are being replaced. Tickets in their current form will no longer be sold after Nov. 30, 2017. 

Use the Presto e-Purse or cash instead. It’ll cost you the same or less. On Para Transpo, use cash or money loaded on ParaPay.

You’ll be able to use 2017 paper tickets (light orange coloured) on the bus (but not on the O-Train Trillium Line) until April 30, 2018. You can also exchange old bus tickets towards new fare products at OC Transpo Customer Service Centres until Aug. 31, 2018.

Switch Your Pass to PRESTO

3 Easy Ways to Get Your
PRESTO card

OC Transpo Customer Service Centres

Rideau Centre, Lincoln Fields, Place d'Orléans, St-Laurent

Set your Senior or Child discount here.

Online/ Phone

prestocard.ca / 1-877-378-6123

Allow one week for delivery of cards
ordered online or by phone

City of Ottawa Client Service Centres

City Hall, Kanata, Ben Franklin

 
  • New Presto cards cost $6.00
  • Buy your Presto monthly pass early and avoid line-ups.
    Passes are available 14 days before the start of the month.

Need Assistance?

Call OC Tranpo at

613-741-4390

or visit us at one of our
Customer Service Centres

PAPER passes were discontinued this summer

All pass types are now only available on Presto. Visit an OC Transpo Customer Service Centre (at Lincoln Fields, Place d'Orléans, Rideau Centre and St-Laurent) to get started with Presto!

Replacement product for organizations that provide free transit tickets to clients

While a change in the type of ticket is required, no changes will occur without plenty of notice. In particular, we know that organizations that provide free transit tickets to clients will require a product that meets that need. We are currently finalizing what that product will be and how organizations will acquire it in a convenient manner. These changes are required to prepare for the launch of the O-Train Confederation Line in 2018 as the current ticket cannot be read by the machines that will open fare gates. OC Transpo will work with organizations to ensure a suitable replacement to the current ticket is available.

If you represent an organization that provides free tickets to your clients or if you would like to book an OC Transpo presentation about the discontinuation of paper products, please email occommunityengagement@ottawa.ca.

Clock icon displaying 7 PM. Image text: Safe Stop

Safe Stop

You can ask your driver to let you off anywhere along your route after 7 pm.

A stick family boards a bus

Family DayPass

On Saturdays, Sundays and most holidays, the whole family can ride all day on a single DayPass!

DayPass

Built For Accessibility

Confederation Line trains and stations have been designed to ensure full access for all customers.

Built For Accessibility: Find out more

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PRESTO