Discontinuation of paper passes and tickets

The new fare gates at O-Train stations will require use of a Presto card, U-Pass, STO Multi card, or OC Transpo bus transfer. Paper monthly passes and paper bus tickets will not be accepted and are being discontinued this year.

Switch Your Pass to PRESTO

3 Easy Ways to Get Your

OC Transpo Customer Service Centres

Rideau Centre, Lincoln Fields, Place d'Orléans, St-Laurent

Set Your Community Pass or Senior Discount Here

Online/ Phone

prestocard.ca / 1-877-378-6123

Allow one week for delivery of cards
ordered online or by phone

City of Ottawa Client Service Centres

City Hall, Kanata, Ben Franklin

  • New Presto cards cost $6.00
  • Buy your Presto monthly pass early and avoid line-ups.
    Passes are available 14 days before the start of the month.

Need Assistance?

Call OC Tranpo at


or visit us at one of our
Customer Service Centres

Paper passes are being discontinued this summer

June is the last month for ADULT paper passes. July passes will only be available on Presto. July is the last month for SENIORS and COMMUNITY paper passes. August passes will only be available on Presto. Make the switch to Presto today!

Bus tickets are being discontinued in 2017!

Make the switch to Presto soon!

Please note: While a change in the type of ticket is required, no changes will occur without plenty of notice. In particular, we know that organizations that provide free transit tickets to clients will require a product that meets that need. We are currently finalizing what that product will be and how organizations will acquire it in a convenient manner. These changes are required to prepare for the launch of the O-Train Confederation Line in 2018 as the current ticket cannot be read by the machines that will open fare gates. OC Transpo will work with organizations to ensure a suitable replacement to the current ticket is available.

If you represent an organization that provides free tickets to your clients or if you would like to book an OC Transpo presentation about the discontinuation of paper products, please email occommunityengagement@ottawa.ca.

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Transit is a shared space

and everyone is entitled to a safe and harassment-free ride.

Let OC Know

If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

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