Discontinuation of paper passes and tickets
The new fare gates at O-Train stations will require use of a Presto card, U-Pass, STO Multi card, or OC Transpo bus transfer. Paper monthly passes and paper bus tickets will not be accepted and are being discontinued this year.
Switch Your Pass to
3 Easy Ways to Get Your
PRESTO Pass
OC Transpo Customer Service Centres
Rideau Centre, Lincoln Fields, Place d'Orléans, St-Laurent
Set Your Community Pass or Senior Discount Here
Online/ Phone
prestocard.ca / 1-877-378-6123
Allow one week for delivery of cards
ordered online or by phone
City of Ottawa Client Service Centres
City Hall, Kanata, Ben Franklin
- New Presto cards cost $6.00
-
Buy your Presto monthly pass early and avoid line-ups.
Passes are available 14 days before the start of the month.
Need Assistance?
Call OC Tranpo at
613-741-4390
or visit us at one of our
Customer Service Centres
Paper passes are being discontinued this summer
June is the last month for ADULT paper passes. July passes will only be available on Presto. July is the last month for SENIORS and COMMUNITY paper passes. August passes will only be available on Presto. Make the switch to Presto today!
Please note: While a change in the type of ticket is required, no changes will occur without plenty of notice. In particular, we know that organizations that provide free transit tickets to clients will require a product that meets that need. We are currently finalizing what that product will be and how organizations will acquire it in a convenient manner. These changes are required to prepare for the launch of the O-Train Confederation Line in 2018 as the current ticket cannot be read by the machines that will open fare gates. OC Transpo will work with organizations to ensure a suitable replacement to the current ticket is available.
If you represent an organization that provides free tickets to your clients or if you would like to book an OC Transpo presentation about the discontinuation of paper products, please email occommunityengagement@ottawa.ca.
For a clean and secure system
Help us by reporting incidents of graffiti and vandalism
Transit is a shared space
and everyone is entitled to a safe and harassment-free ride.
Let OC Know
If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.