We’re hiring!

OC Transpo moves tens of thousands of people across the city every day on buses, trains and Para Transpo vehicles. With Stage 2, we are a transforming our city by bringing rail closer to everyone. A career in transit has never been more rewarding and exciting as it is right now!

In 2023, we are hiring over 500 new staff members, including Bus Operators, Customer Service Representatives, Special Constables, Licensed Mechanics and much more. We are looking for customer and safety-focused applicants to join our diverse team!

Careers at OC Transpo

Conventional Bus Operator

The role of a Conventional Bus Operator is to operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public, and provide a safe, comfortable, efficient and reliable transportation service.

What you need:

G class driver’s licence
5 years of driving experience
3 years of customer service experience

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Para Bus Operator

The role of a Para Bus Operator is to operate City of Ottawa wheelchair-accessible lift-equipped passenger vans to support a safe, reliable and quality specialized transit service for customers who cannot use regular transit service due to disability. You ensure the safety, comfort and wellness of passengers, whether boarding, on-board, or exiting the van.

What you need:

G class driver’s licence
5 years of driving experience
3 years of customer service experience

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Customer Service Representatives

The role of a Customer Service Representative is providing transit (conventional and para) customer services by responding to customer enquiries, complaints and/or feedback and providing information through various channels, including but not limited to: telephone, in person, on-line (web, social media) and in writing.

What you need:

Minimum of two years customer service experience (call centre experience an asset)
Completion of Grade 12
Bilingualism (English/French)

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Licensed Mechanics

The role of the Licensed Mechanic is to provide safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support transit services within the City of Ottawa.

What you need:

Completion of Grade 12
Completion of Truck and Coach Technician apprenticeship program of 6720 hours
310T License
Minimum of 1 year of experience following attainment of certification

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Licensed Apprentices

The role of an Apprentice is to develop job skills to the journeyperson level as an apprentice Truck and Coach Technician, under the guidance and direction of more experienced workers in the trade. You develop and apply learned job skills through a combination of on-the-job learning and in-class instruction.

What you need:

Completion of Grade 12
Completion of Automotive Service Technician apprenticeship program of 7220 hours
310S License
Must be registered as an Apprentice with the Ontario Ministry of Labour, T&D

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Garage and Building Service Attendants

The role of a Garage and Building Service Attendant is to provide safe, reliable, efficient, timely, and cost-effective transit vehicle maintenance services. You are to perform manual work servicing buses, transit vehicles, and related equipment, along with performing a variety of miscellaneous relief work within a variety of work units.

What you need:

G class driver’s licence (or provincial equivalent)
Completion of Grade 10 or equivalent
One year experience in an automotive garage
One year experience in the cleaning and maintenance of public facilities

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Special Constables

The role of a Special Constable at OC Transpo is to be responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.

What you need:

Completion of Post-Secondary Police Foundations or Law and Security Certificate.
Minimum of 2 years of security experience in a transit environment, or relevant experience
Must obtain and maintain Special Constable designation

We are proud to offer:

Competitive salary
Benefits and pension plan
Career growth opportunities
Health and wellness program
Diverse company culture

See available positions

Other positions

If you are interested in applying for other position at OC Transpo, browse through the City of Ottawa’s current job postings, which includes job openings in the Transit Services Department.

See available positions

What it's like to work for OC Transpo

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Transcript and text description

Time	Transcript	Text description
00:00		Text appears “Come drive with us” “Khalid’s story”
00:05	The things I enjoy most about being an OC Transpo bus operator: when you drive a bus you’re basically your own boss, you’re by yourself but you also know you have that team behind you if you ever need it and that’s the greatest thing about working here because it’s the best of both worlds.	A bus operator speaks to the camera. A bus operator drives a bus. Four operators talk and laugh together.
00:20	Why did I choose to become an OC Transpo bus operator? So one thing is the benefits are really great here at OC Transpo. Also there’s a lot of room for advancement with OC Transpo and the City of Ottawa at large. So if you want to move up you have many opportunities to go to many different departments.	Buses drive through Ottawa. A bus pulls into the garage. An operator walks around the bus doing a safety check.
00:35	A typical start to my day is I come into the garage, I’ll say hello to my fellow operators. I get my docket and do my safety check on my bus and away I go.	An operator waves from inside the bus. An operator looks at the front of a bus. A bus drives away.
00:45	What about being an OC Transpo bus operator do I find fulfilling? I had an elderly customer who looked really frantic and was lost and who did know where she was going and I was just about to get off my shift on the street so I was able to actually go with her on the train and help her where she was going so that was really a good feeling	An operator drives a bus. Passengers get off a bus at a bus stop
1:06	What would I tell someone about thinking about becoming an OC Transpo bus operator? I would tell them that it’s a very exciting career with the potential for growth. Great benefits, great room for growth in the company and you get to help people while you’re at it.	A bus displaying “We’re hiring” pulls up to a stop and opens its doors. A bus operator speaks to the camera
1:21	My name is Khalid, I’ve been a bus operator for two years	A bus operator speaks to the camera. Four bus operators stand together smiling. Text appears on screen “For more driver stories: octranspo.com/jobs”

VIDEO 1

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Transcript and text description

Time	Transcript	Text description
00:00		Text appears “Come drive with us” “Kay’s story”
00:04	The things I like the most about being an OC Transpo operator is the view from my office window changes ever single second.	A bus operator speaks to the camera.
00:15	I really enjoy working on my own as well as working as a team	An operator drives a bus. Four operators talk and laugh together.
00:23	I chose to become an OC Transpo bus operator because of the customer service aspect. I really enjoy working with people and this was a great opportunity to work with all types of people all over the city. Some really are dependent on the bus service that we provide so I feel like I’m giving back to the community and helping them reach their destination.	Buses drive through Ottawa. A bus operator does a safety check of a bus. A bus operator waves at the camera from inside the bus
00:55	Well I have passengers that show their gratitude in different ways. I had a customer that worked at a community garden and when he was coming back from his visit he dropped off some vegetables for me.	A bus operator guides a bus around a turn. Passengers get off a bus at a bus stop. A bus displaying “We’re hiring” pulls up to a stop and opens its doors
01:12	Well I would tell potential candidates that it would be a great opportunity. You are very well supported and very well taken care of.	A bus pulls away from a garage. A bus operator smiles at the camera.
01:22	My name is Kay and I’ve been a bus operator for eight years.	A bus operator speaks to the camera. Four bus operators stand together smiling. Text appears on screen “For more driver stories: octranspo.com/jobs”

VIDEO 2

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Transcript and text description

Time	Transcript	Text description
00:00		Text appears “Come drive with us” “Stephanie’s story”
00:05	Here at OC Transpo it’s really great to see that there is other advantages to joining as a bus operator. You can move into our diesel rail or our electric rail as well.	A bus operator speaks to the camera. A group of operators laugh together
00:19	OC Transpo is diversified and inclusive with all its employees. For us, safety is our main priority and we always inspect our buses to ensure a safe and comfortable ride for all our passengers.	A bus operator drives a bus. An operator looks at printed material in their docket. A bus pulls up to the camera.
00:34	For me it’s a huge responsibility to help people out and ensure that they’re getting to their day to day activities.	A bus operator waves from inside the bus. A bus operator speaks to the camera
00:42	At the peak of our pandemic we had a lot of shelters closing and during inclement weather there was a lot of scenarios where we had to help customers find shelter or seek a safe space for them just to be warm and safe. And fortunately sometimes we became their sole option for shelter. I felt like even us just providing that one round trip for somebody who required that heat, it was really important in their days.	A bus driver drives a bus. A bus ramp folds down on the sidewalk. A bus pulls away from a garage. Passengers get of a bus at a bus stop.
1:14	I thought that I would only be doing this for a short period of time but I ended up loving the job so much that I ended up staying.	A bus displaying “We’re hiring” pulls up to a bus stop and opens its doors. A bus operator speaks to the camera.
1:22	My name is Stephanie and I’ve been a bus operator for five years.	A bus operator speaks to the camera. Four bus operators stand together smiling. Text appears on screen “For more driver stories: octranspo.com/jobs”

VID 3

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