We’re hiring!
OC Transpo moves tens of thousands of people across the city every day on buses, trains and Para Transpo vehicles. With Stage 2, we are a transforming our city by bringing rail closer to everyone. A career in transit has never been more rewarding and exciting as it is right now!
In 2023, we are hiring over 500 new staff members, including Bus Operators, Customer Service Representatives, Special Constables, Licensed Mechanics and much more. We are looking for customer and safety-focused applicants to join our diverse team!
Careers at OC Transpo
Conventional Bus Operator
The role of a Conventional Bus Operator is to operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public, and provide a safe, comfortable, efficient and reliable transportation service.
What you need:
- G class driver’s licence
- 5 years of driving experience
- 3 years of customer service experience
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Para Bus Operator
The role of a Para Bus Operator is to operate City of Ottawa wheelchair-accessible lift-equipped passenger vans to support a safe, reliable and quality specialized transit service for customers who cannot use regular transit service due to disability. You ensure the safety, comfort and wellness of passengers, whether boarding, on-board, or exiting the van.
What you need:
- G class driver’s licence
- 5 years of driving experience
- 3 years of customer service experience
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Customer Service Representatives
The role of a Customer Service Representative is providing transit (conventional and para) customer services by responding to customer enquiries, complaints and/or feedback and providing information through various channels, including but not limited to: telephone, in person, on-line (web, social media) and in writing.
What you need:
- Minimum of two years customer service experience (call centre experience an asset)
- Completion of Grade 12
- Bilingualism (English/French)
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Licensed Mechanics
The role of the Licensed Mechanic is to provide safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support transit services within the City of Ottawa.
What you need:
- Completion of Grade 12
- Completion of Truck and Coach Technician apprenticeship program of 6720 hours
- 310T License
- Minimum of 1 year of experience following attainment of certification
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Licensed Apprentices
The role of an Apprentice is to develop job skills to the journeyperson level as an apprentice Truck and Coach Technician, under the guidance and direction of more experienced workers in the trade. You develop and apply learned job skills through a combination of on-the-job learning and in-class instruction.
What you need:
- Completion of Grade 12
- Completion of Automotive Service Technician apprenticeship program of 7220 hours
- 310S License
- Must be registered as an Apprentice with the Ontario Ministry of Labour, T&D
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Garage and Building Service Attendants
The role of a Garage and Building Service Attendant is to provide safe, reliable, efficient, timely, and cost-effective transit vehicle maintenance services. You are to perform manual work servicing buses, transit vehicles, and related equipment, along with performing a variety of miscellaneous relief work within a variety of work units.
What you need:
- G class driver’s licence (or provincial equivalent)
- Completion of Grade 10 or equivalent
- One year experience in an automotive garage
- One year experience in the cleaning and maintenance of public facilities
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Special Constables
The role of a Special Constable at OC Transpo is to be responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
What you need:
- Completion of Post-Secondary Police Foundations or Law and Security Certificate.
- Minimum of 2 years of security experience in a transit environment, or relevant experience
- Must obtain and maintain Special Constable designation
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Other positions
If you are interested in applying for other position at OC Transpo, browse through the City of Ottawa’s current job postings, which includes job openings in the Transit Services Department.