Fares, pass and ticket enquiries

Fares, pass and ticket enquiries FAQ

 

What are the current fares?


Current fares are effective July 1, 2017. For info on adult, senior, student and child fares, please visit our What it costs page in our Fares section. For information on purchasing and using different fare products, please see the How to pay page.

Are there fare discounts? Who qualifies?


Presto continues to offer savings compared to a regular cash fare. If you are a frequent rider a monthly pass is still your most economical choice.

Children aged 5 years or less ride free on all OC Transpo services. 

Seniors 65 or older can ride free all day on Wednesdays. This offer includes all bus routes and the O-Train, but does not include Para Transpo. Seniors should be prepared to show proof of age. 

The discounted Community Pass reduces the cost of transit for Ottawa residents who receive ODSP benefits under the Ontario Disability Support Program. Registered Para Transpo customers are entitled to purchase an Access pass, which offers savings for frequent OC Transpo riders.

The DayPass allows unlimited travel all day, making it a great low-cost way for tourists, residents, and entire families to see the city. On Saturdays, Sundays and select holidays, the DayPass can be used s a Family DayPass, allowing up to 2 adults, ages 13 or older and 4 children 12 and under to travel with one DayPass.

Can I avoid long lineups at Customer Service Centres at the beginning of the month?


Avoid line-ups and load your Presto card early or online. Passes are available the first 14 and last 14 days of the month. 

We have approximately 300 vendors across the city - new vendors are added from time to time and some existing vendors are removed. Please check the vendor map for a list of our vendors. Some vendors only sell passes while others may sell only tickets.

If you visited one of our vendors that should have had the passes or tickets for sale but they were unavailable, or if you have any other concerns about our vendors, please let us know.

Where can I buy bus tickets or passes?


To be eligible for an OC Transpo monthly pass, you must be a resident of Ontario. Transit passes can be purchased at our OC Transpo Customer Service Centres, Government Service Centres and at prestocard.ca

Bus tickets will be discontinued later this year. Use the Google map to find a ticket vendor near you. 

What is the DayPass?


The DayPass allows unlimited travel all day, making it a great low-cost way for tourists, residents, and entire families to see the city. The whole family travels with one DayPass on Saturdays, Sundays and statutory holidays. The DayPass must be bought on the day of travel directly from the bus driver or the O-Train ticket vending machine using your PRESTO e-Purse balance or exact change. 

Why was my Child charged regular fare?


Children 6 to 12 years old are charged child's fare. If your child is 12 years or younger - but appears older, we recommend that you obtain an OC Transpo Child Photo ID for them. The child's photo ID card is free and can be obtained at our Customer Service Centres. Children 5 and under travel for free.

How are fares determined?


The objective of Ottawa’s transit service is to offer effective travel options at the lowest possible cost. In recent years, 50% of transit’s operating cost was recovered from passenger fares, with the remainder funded by property taxes. Some funding for transit operations is received from the provincial or federal governments through the gas tax transfer, but property taxes are the City’s only other funding source.

Fares help determine transit’s economic competitiveness compared to car ownership and operation. The transit fare structure can enhance product management and help build new markets by providing incentives for loyal customers. Fare collection systems that use advanced technologies can do even more to achieve the City’s financial performance, modal shift and social objectives.

What time does the free service on Wednesdays for Seniors 65+ end?


The free service is valid until the end of the “service day”, which is 3:30 a.m. the next day. While many routes end by midnight, some routes have service that extends into the next day. For instance, you could board a trip on Route 95 at 1:15 a.m. on a Thursday for free, because it is still part of the previous Wednesday’s service day.

Where Will It Go?

The O-Train Confederation Line will connect 13 stations from Tunney’s Pasture in the west to Blair in the east.

Where Will It Go?: Find out more
Can of spray paint

For a clean and secure system

Help us by reporting incidents of graffiti and vandalism

How Will I Transfer?

Fare-paid zone at the major connection stations - Hurdman, Blair, Tunney’s Pasture and Bayview - will let transferring customers bypass the fare gate.

How Will I Transfer?: Find out more

E-mail this page

PRESTO