How to pay

 

Overview of payment types

How the different fare options compare

Occasional riders: same-day and per-ride travel options

  PRESTO e‑Purse Cash Tickets DayPass
Cost
  • Cheapest per-trip option (Adult per-ride: $)
  • Most expensive (Adult per-ride fare: $)
  • More expensive than PRESTO
  • Usually about the same price as cash (Adult per-ride: $)
  • About the price of three adult trips ($)
Where you can buy
  • Online
  • By phone:  1‑8‑PRESTO‑123 (1‑877‑378‑6123)
  • OC Transpo Customer Service Centres
  • City Hall, Kanata & Ben Franklin ServiceOttawa Client Service Centres
  • On the bus/on O-Train platform
  • Customer Service Centres
  • ServiceOttawa Client Service Centres
  • More than 300 vendors across Ottawa
  • On the bus
    • Pay with cash, tickets (counted at face value) or money from your e-Purse
  • On the O-Train platform:
    • Pay with cash or credit card (Mastercard, Visa or American Express)
Advantages
  • Most cost-effective option
  • Accepted on all routes, including the O-Train Trillium Line
  • Worry-free Autoload and Autorenew options let you make sure you always have your fare
  • You can lend your card when you aren’t using it
  • Board from the front or back doors on double deckers and articulated buses
  • When registered:
    • Go into overdraft for one trip (25-cent fee applies)
    • Transfer funds if you lose your card or if it is stolen
    • Access your usage report for tax purposes
  • No need to buy your fare in advance
  • May represent a better value than cash fares
  • No need to carry exact change
  • Ride all day, unlimited trips
  • On Saturdays, Sundays and some stat holidays, the DayPass can be used all day as a Family DayPass
Conditions
  • $-card fee
  • Minimum load (e-Purse or any pass) of $10-value
  • You can’t pay for an STO trip with your e-purse but you can transfer to an STO route once you have paid your fare aboard OC Transpo until your transfer time expires
  • Exact change only
  • Front boarding only
  • Please wait for your POP transfer before heading to your seat
  • Can be combined with cash – each ticket worth its face value
  • Starting Jan. 1, 2017, the new tickets will be light orange and cost $1.70 each.
  • 2016 light purple (lilac) tickets will expire on June 30, 2017
  • Teal tickets are no longer valid
    • You can trade in old and expired tickets at face value towards the purchase new fare products at a Customer Service Centre
  • Some vendors only sell them by packs of 6
  • Front boarding only
  • Can’t be used on the O-Train (you can buy an O-Train ticket at cash-fare price from the vending machine on the O-Train station platform) or STO routes
  • Please wait for your POP transfer before heading to your seat
  • Cannot be used as a Family DayPass on STO routes

Frequent riders: monthly passes

If you use transit on a regular basis (20 days or more, or even less depending on pass type), a monthly pass will save you time and money. 

  PRESTO Paper passes
Cost
  • Monthly transit pass price is the same for paper and PRESTO
  • Monthly transit pass price is the same for paper and PRESTO
Additional costs
  • PRESTO card fee: $
  • Photo ID cards (required): $
Where you can buy
  • Online
  • By phone
  • At any Customer Service Centre
  • At the City Hall, Kanata & Ben Franklin ServiceOttawa Client Service Centres
  • At any Customer Service Centre
  • At any ServiceOttawa Client Service Centre
  • At select vendors
Advantages
  • Get, load and reload your card online
  • Set up Autorenew to avoid having to buy a new pass every month
  • Lend your card to someone in the same fare class
  • If your card is registered, you can transfer your pass to a new card if yours gets lost or stolen
 
Conditions
  • Open to Ontario residents only
  • For discounted passes, must set discount in person at a Customer Service Centre
  • Register your card to access your Transit Usage Report for tax credit purposes
  • You can load your monthly pass up to 14 days before the start of the new month
  • You need to renew your discount: every two years for Community and Access pass holders
  • Monthly passes are only valid during the calendar month for which they are purchased
  • Not available for Youth, EquiPass or Access passes
  • Open to Ontario residents only
  • You need to write your photo ID number on your pass in order for it to be valid
  • Hold on to your expired passes for tax credit purposes
  • Monthly passes are valid for the indicated calendar month only

[top]

Tickets

  • Tickets are on sale at more than 300 locations across the city
    • 2017 tickets are light orange coloured and be sold starting Jan. 1, 2017. They will expire on June 30, 2018.
    • 2016 tickets are lilac coloured and cost $1.65 each. They will expire on June 30, 2017.
    • Some vendors only sell bus tickets in sheets of 6. Check with the vendor to find out if you can buy individual tickets.
2017 ticket 2016 ticket

Example of a 2017 ticket ~ Exemple d'un billet de 2017

Example of a 2016 ticket ~ Exemple d'un billet de 2016

Ride using tickets

  • If you use tickets to pay your fare, you need to board by the front doors.
  • Once you have put your tickets in the fare box, wait for your POP transfer to dispend before making your way to your seat. Your transfer will serve as proof of payment and allow you to transfer to other routes until it expires.
  • You can combine tickets with cash to pay your fare. Each ticket is then worth its face value.
  • You can’t use bus tickets to board the O-Train:
    • You can buy an O-Train ticket from vending machine on the platform
    • You can pay for a bus ride with tickets and then transfer to the O-Train
  • You can’t use OC Transpo bus tickets on STO routes
    • You can pay for an OC Transpo bus ride with tickets and then transfer to an STO route

Expiration

example of a teal $1.60 ticket

Teal tickets (priced at $1.60) are no longer valid.

You can trade in old and expired tickets at face value towards the purchase new fare products at an OC Transpo Customer Service Centre.


[top]

Paper passes

Paper passes and bus tickets are being discontinued in 2017

Adult, Community, and Senior paper passes
will be phased out in the summer

Tickets will be phased out in late fall

Presto card

Make the switch
to Presto soon!

  • You need to have an OC Transpo photo ID card to accompany your pass
  • On articulated (accordion) and double-decker buses, you can board by either the front or back doors
  • If you lose your pass, call Lost & Found
  • If you find a pass, drop it in a mailbox or hand it to a bus drive.

Validating your pass

Example of a validated pass

You need to write your photo ID number on your pass before it is valid.

If you ride with an invalid pass, you can be fined for fare evasion.


[top]

Cash

  • Cash is the most expensive payment option but it allows you to use transit without purchasing fare payment options in advance.

Ride using cash

  • If you use cash to pay your fare, you need to board by the front doors.
  • Make sure you have  the exact amount on you – your driver cannot make change
  • Once you have put your money in the fare box, wait for your POP transfer to dispend before making your way to your seat. Your transfer will serve as proof of payment and allow you to transfer to other routes until it expires.
  • If you know you will be making three or more one-way trips on the same day, you can request a DayPass for $.

[top]

DayPass

For only $, the DayPass lets you ride all day:

  • On bus routes and the O-Train
  • On all STO routes 

How to get your DayPass

You can buy your DayPass either:

  • Directly from your bus driver on the day you are traveling (using exact change or money from your Presto e-Purse)
  • From the O-Train ticket vending machine (using exact change)

[top]

Family DayPass

Stick figure family boarding a busOn Saturdays, Sundays and select statutory holidays (see below), the whole family can ride all day on a single DayPass!

A family can be made up of as many as 6 people, with a maximum of two aged 13 or older.

Statutory Holidays on which you can use the DayPass as a Family DayPass

  • New Year's Day
  • Family Day 
  • Good Friday
  • Victoria Day
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Thanksgiving
  • Christmas
  • Boxing Day

You can only use the DayPass as a family pass on the holiday itself, even if the holiday falls on a weekend and is celebrated on another day.

The DayPass cannot be used as family fare aboard STO routes but it can be used to pay a single person’s fare.


[top]

POP Transfers

If you pay with cash or tickets, don’t forget to get your POP transfer. If it isn’t dispensed automatically, ask the driver. Your transfer serves as proof of payment where it is required: on the O-Train, O-Train platform, articulated (accordion) buses and double deckers. The POP ticket lets you to transfer to another route until your transfer time runs out (see Conditions).

Conditions

  • To use your transfer to pay for your trip, board from the front door and show it your driver
  • You can ride with a transfer in any direction until it expires
  • In the day-time on weekdays and Saturdays, transfers expire 90 minutes after they are issued
  • On evenings, Sundays and holidays, the validity period of transfers is 105 minutes

[top]

Where Will It Go?

The O-Train Confederation Line will connect 13 stations from Tunney’s Pasture in the west to Blair in the east.

Where Will It Go?: Find out more
If you feel unsafe, press the passenger assistance alarm

Passenger Assistance Alarms

Find them on all double-deckers, articulated buses and the O-Train!

Passenger Assistance Alarms

Built For Safety

Confederation Line stations and trains have been carefully designed to provide a safe environment.

Built For Safety: Find out more

E-mail this page

PRESTO