How to pay

 

Overview of payment types

How the different fare options compare

Occasional riders: same-day and per-ride travel options

  PRESTO e‑Purse Cash DayPass
Cost
  • Cheapest per-trip option (Adult per-ride: $)
  • Most expensive (Adult per-ride fare: $)
  • About the price of three adult trips ($)
Where you can buy
  • Online
  • By phone:  1‑8‑PRESTO‑123 (1‑877‑378‑6123)
  • OC Transpo Customer Service Centres
  • City Hall, Kanata & Ben Franklin ServiceOttawa Client Service Centres
  • On the bus/on O-Train platform
  • On the bus
    • Pay with cash, tickets (counted at face value) or money from your e-Purse
  • On the O-Train platform:
    • Pay with cash or credit card (Mastercard, Visa or American Express)
Advantages
  • Most cost-effective option
  • Accepted on all routes, including the O-Train Trillium Line
  • Worry-free Autoload and Autorenew options let you make sure you always have your fare
  • You can lend your card when you aren’t using it
  • Board from the front or back doors on double deckers and articulated buses
  • When registered:
    • Go into overdraft for one trip (25-cent fee applies)
    • Transfer funds if you lose your card or if it is stolen
    • Access your usage report for tax purposes
  • No need to buy your fare in advance
  • Ride all day, unlimited trips
  • On Saturdays, Sundays and some stat holidays, the DayPass can be used all day as a Family DayPass
Conditions
  • $-card fee
  • Minimum load (e-Purse or any pass) of $10-value
  • You can’t pay for an STO trip with your e-purse but you can transfer to an STO route once you have paid your fare aboard OC Transpo until your transfer time expires
  • Exact change only
  • Front boarding only
  • Please wait for your POP transfer before heading to your seat
  • Cannot be used as a Family DayPass on STO routes

Frequent riders: monthly passes

If you use transit on a regular basis (20 days or more, or even less depending on pass type), a monthly pass will save you time and money. 

  PRESTO
Cost
Additional costs
  • PRESTO card fee: $
Where you can buy
  • Online
  • By phone
  • At any Customer Service Centre
  • At the City Hall, Kanata & Ben Franklin ServiceOttawa Client Service Centres
Advantages
  • Get, load and reload your card online
  • Set up Autorenew to avoid having to buy a new pass every month
  • Lend your card to someone in the same fare class
  • If your card is registered, you can transfer your pass to a new card if yours gets lost or stolen
Conditions
  • Open to Ontario residents only
  • For discounted passes, must set discount in person at a Customer Service Centre
  • Register your card to access your Transit Usage Report for tax credit purposes
  • You can load your monthly pass up to 14 days before the start of the new month
  • You need to renew your discount: every two years for Community and Access pass holders
  • Monthly passes are only valid during the calendar month for which they are purchased

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Old paper bus tickets


You can ride using 2017 bus tickets (peach coloured with a face value of $1.70) you already have until April 30, 2018:

  • If you use tickets to pay your fare, you need to board by the front doors.
  • Once you have put your tickets in the fare box, wait for your POP transfer to dispend before making your way to your seat. Your transfer will serve as proof of payment and allow you to transfer to other routes until it expires.
  • You can combine tickets with cash to pay your fare. Each ticket is then worth its face value.
  • You can’t use bus tickets to board the O-Train:
    • You can buy an O-Train ticket from vending machine on the platform
    • You can pay for a bus ride with tickets and then transfer to the O-Train
  • You can’t use OC Transpo bus tickets on STO routes
    • You can pay for an OC Transpo bus ride with tickets and then transfer to an STO route

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Cash

  • Cash is the most expensive payment option but it allows you to use transit without purchasing fare payment options in advance.

Ride using cash

  • If you use cash to pay your fare, you need to board by the front doors.
  • Make sure you have  the exact amount on you – your driver cannot make change
  • Once you have put your money in the fare box, wait for your POP transfer to dispend before making your way to your seat. Your transfer will serve as proof of payment and allow you to transfer to other routes until it expires.
  • If you know you will be making three or more one-way trips on the same day, you can request a DayPass for $.

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DayPass

For only $, the DayPass lets you ride all day:

  • On bus routes and the O-Train
  • On all STO routes 

How to get your DayPass

You can buy your DayPass either:

  • Directly from your bus driver on the day you are traveling (using exact change or money from your Presto e-Purse)
  • From the O-Train ticket vending machine (using exact change)

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Family DayPass

Stick figure family boarding a busOn Saturdays, Sundays and select statutory holidays (see below), the whole family can ride all day on a single DayPass ($)!

A family can be made up of as many as 6 people, with a maximum of two aged 13 or older.

Statutory Holidays on which you can use the DayPass as a Family DayPass

  • New Year's Day
  • Family Day 
  • Good Friday
  • Victoria Day
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Thanksgiving
  • Christmas
  • Boxing Day

You can only use the DayPass as a family pass on the holiday itself, even if the holiday falls on a weekend and is celebrated on another day.

The DayPass cannot be used as family fare aboard STO routes but it can be used to pay a single person’s fare.


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POP Transfers

If you pay with cash or tickets, don’t forget to get your POP transfer. If it isn’t dispensed automatically, ask the driver. Your transfer serves as proof of payment where it is required: on the O-Train, O-Train platform, articulated (accordion) buses and double deckers. The POP ticket lets you to transfer to another route until your transfer time runs out..

Conditions

  • To use your transfer to pay for your trip, board from the front door and show it your driver
  • You can ride with a transfer in any direction until it expires

Transfer time

  • In the day-time on weekdays and Saturdays, transfers expire 90 minutes after they are issued
  • On evenings, Sundays and holidays, the validity period of transfers is 105 minutes

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O-Train Confederation Line - Get Ready for Rail

Get Ready for Rail
Clock icon displaying 7 PM. Image text: Safe Stop

Safe Stop

You can ask your driver to let you off anywhere along your route after 7 pm.

Get your pass early

You can buy or load your monthly transit pass up to 14 days before the start of the month.

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