News

Introducing OC Transpo Helps

OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.

As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter. 

Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway. 

Read More about Introducing OC Transpo Helps

Presto card rejections on STO

Some OC Transpo customers who pay by Presto e-Purse may notice their card is rejected when they try to transfer from an OC Transpo bus to STO. We are currently working with our vendor on a software upgrade to resolve this issue. 

Read More about Presto card rejections on STO

Introducing new ways to pay on Para Transpo!

Paying for your Para Transpo trip just got easier. All Para Transpo minibuses and taxis now have smartcard readers, giving you the option to pay your fare with a Presto card.

For more flexibility, try paying with a credit card, debit card or with mobile wallet on a smartphone if you are paying a regular Adult fare.

Read More about Introducing new ways to pay on Para Transpo!

Returning to the office? We’ll take you there

Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.  

Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.

Here are resources to make your trip back to the office as smooth as possible.

Read More about Returning to the office? We’ll take you there