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Image - Presto on Para Transpo
Services news

Presto on Para Transpo

Starting on December 15, Para Transpo customers can now provide their Presto card number to Para Transpo and our system will confirm to the operator that the pass is loaded.

Once you have provided your Presto card number, show your card to the operator for verification when boarding. There will be no need to carry a receipt with you.

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OC Transpo notifying My Alerts subscribers of data compromise

The OC Transpo My Alerts log-in system has been temporarily closed. The City of Ottawa is notifying everyone who subscribes to the OC Transpo My Alerts system that their email address and their password to the system may have been compromised.

The City is urging all subscribers who use the same password for multiple accounts to change their passwords.

New registrations are not possible at this time. Subscribers who have any questions should contact the OC Transpo Customer Service Centre at 613-741-4390.

Subscribers will continue to receive alerts.

We apologize for the inconvenience.

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Fares news

Access pass: Call to apply or renew

New applications and renewals for the Access pass discount fare are now accepted over the telephone.

Call us at 613-741-4390 to apply or renew your Access pass discount. Before you call, please have this information on-hand to help us quickly process your application:

  • Para Transpo ID number
  • Your registered Presto card number

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Fares news

Community discount: Call to apply or renew

New applications and renewals for the Community discount fare are now accepted over the telephone.

Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:

  • Your ODSP number
  • Your registered Presto card number, Para Transpo ID number, or both

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Image - Happy Goat cafés opening soon

Happy Goat cafés opening soon

The Happy Goat café in Blair Station is now open! In the coming weeks, Happy Goat Coffee locations are set to open in three more Line 1 stations: Rideau, Hurdman, and Tunney's Pasture.

Happy Goat cafés will offer responsibly sourced coffee, teas, and other refreshments, plus a selection of baked goods, sandwiches, and wraps.

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Services news

The Virtual Line: A better way to “line” up

We are introducing a new way to line up at the OC Transpo Customer Service Centre in the Rideau Centre. Our new Virtual Line allows you to avoid queuing outside the service centre by providing a ticket number that holds your place in a virtual line.

Once you have received a ticket, we suggest you don't go too far from the call screen in case your number comes up!

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