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Image - Enhanced real-time bus arrivals!
Services news

Enhanced real-time bus arrivals!

Discover updates to OC Transpo's real-time bus arrival info!  

Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.  

Stay informed, travel smart! 

Read More about Enhanced real-time bus arrivals!

Image - Fall service change
Services news

Fall service change

Fall service starts Sunday, August 27, 2023

  • Service improvements and seasonal adjustments for various routes.
  • School service resumes August 29 for French schools and September 5 for English schools.
  • NEW school routes added: Routes 677 and 679 serving St. Joseph High School and Routes 682 and 683 serving Cedarview Middle School.
  • Weekend service to summer destinations ends Monday, September 4.

Bus and train service

On weekdays, service on O-Train Line 1 during peak periods will operate every five mins. On weekends, service will operate every ten minutes. The Shuttle Express service that began on August 15, 2023, will continue to operate as an alternative to O-Train Line 1.

Read More about Fall service change

Image - Introducing Transit, our new favourite app
Services newsAccessibility newsO-Train Extension newsO-Train network news

Introducing Transit, our new favourite app

We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.

You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.

Read More about Introducing Transit, our new favourite app

Image - Tap and ride with O-Payment!
Fares newsServices newsAccessibility news

Tap and ride with O-Payment!

All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by credit card and mobile wallet with O-Payment!

  • Visa card
  • Mastercard
  • Google Pay
  • Apple Pay

Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a credit card or mobile wallet. Visit the Getting started section of our O-Payment page for details.

Read More about Tap and ride with O-Payment!

Image - Scan your transfer when you board the bus, and more!
Fares newsServices news

Scan your transfer when you board the bus, and more!

You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.

Here are what these readers can do:

  • Scan barcoded fares
  • Tap your Senior Presto card any day of the week
  • Tap your multi-day pass or child card

Read More about Scan your transfer when you board the bus, and more!

Image - Rack & Roll practice bike rack is on the move!
Services news

Rack & Roll practice bike rack is on the move!

Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.

The practice rack is currently located inside the Jim Durrell Recreation Centre on Walkley Road.

Read More about Rack & Roll practice bike rack is on the move!

Image - Introducing OC Transpo Helps
Services news

Introducing OC Transpo Helps

OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.

As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter. 

Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway. 

Read More about Introducing OC Transpo Helps

Image - Returning to the office? We’ll take you there
Services news

Returning to the office? We’ll take you there

Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.  

Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.

Here are resources to make your trip back to the office as smooth as possible.

Read More about Returning to the office? We’ll take you there

Image - Customer Service live text now available for Para Transpo customers!
Services newsAccessibility news

Customer Service live text now available for Para Transpo customers!

Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!

Text us to:

  • Find out the estimated arrival time of your Para Transpo vehicle
  • Make a direct cancellation for an upcoming trip
  • Ask general questions about Para Transpo service

Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.

Read More about Customer Service live text now available for Para Transpo customers!

Image - Free Wi-Fi is now available at St-Laurent Station
Services news

Free Wi-Fi is now available at St-Laurent Station

Free, unlimited Wi-Fi is now available at St-Laurent Station! You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Wi-Fi will be coming to other O-Train stations in the future!

So stay tuned for more details!

Read More about Free Wi-Fi is now available at St-Laurent Station

Image - We’re here to take you there!
Services news

We’re here to take you there!

At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.

Whether you’re a new or returning customer, find your reason to make transit a part of your routine.

Read More about We’re here to take you there!

Image - Virtual Line - OC Transpo service without waiting in line
Services newsAccessibility news

Virtual Line - OC Transpo service without waiting in line

Avoid long wait times and secure your place in line. The Virtual Line allows you to reserve service time at the Rideau OC Transpo Customer Service Centre from the comfort of your home or while on the go!

  • Book an appointment for as soon as the next day and as far away as two weeks.
  • Join the line right away and speak to a Customer Service Representative within 15 minutes.
  • Check in with your mobile device or on-site kiosk.
  • Cancel your appointment or leave the line anytime.

This improved digital-queuing system is another way we are working to keep you safer.

Read More about Virtual Line - OC Transpo service without waiting in line

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