As ridership levels continue to increase on Para Transpo, we are returning to normal operations, including shared trips, when necessary.
Staff will continue to schedule trips as efficiently as possible to ensure customers’ needs are being met.
In-person festivities are returning this Canada Day, Friday, July 1! This will also be O-Train Line 1's first large Canada Day celebration since being in operation.
To celebrate, there will be no-charge service all day (until 4 am) on OC Transpo buses, O-Train Line 1, and Para Transpo.
Summer service begins Sunday, June 26, 2022. Use the Travel Planner or view the route schedules to check if your regular trips are affected.
.jpg)
Avoid long wait times and secure your place in line. The Virtual Line allows you to reserve service time at the Rideau OC Transpo Customer Service Centre from the comfort of your home or while on the go!
This improved digital-queuing system is another way we are working to keep you safer.
Read More about Virtual Line - OC Transpo service without waiting in line
We’ve made 19 additional ticket machines available to customers across the Southeast Transitway and at select stations across the city.
While all existing forms of payment remain available, these additional ticket machines provide more flexibility in buying and loading a Presto card, and connecting with our Customer Service team via video chat.
With this mobile-friendly online service, Para Transpo customers can:
If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. No ParaPay account? Find out how to enrol and get started.
Read More about Introducing My Para Transpo – an easier way to book, cancel, and track your ride
On Sunday, April 24 at 3:00 am, the Transitway from Pinecrest Station to Bayshore Station will permanently close to assist in the continued construction of Stage 2. Routes: 61, 62, 63, 64, 66, 252, 256, 257, 258, 261, 262, 263, 264, 265, 267, 268, 283, 303, 404, 406, 454, 658, 660, 669, and 691 will be impacted.
Pinecrest and Bayshore Stations will remain open.
Read More about Stage 2 : Transitway closure (Pinecrest Station to Bayshore Station)
Good news for all-season cyclists — the Rack & Roll program will continue through the winter this year!
Throughout the winter and into the spring, all double-decker buses will be equipped with a bike rack so riders can continue to Rack & Roll.
The Rack & Roll program this winter will show us how bike racks handle all-season transit operations.
For more information about the Rack & Roll program, check out the Bikes on our network page.
On Sunday, April 24 at 3:00 am, Blair Station stop E will close permanently to assist in the continued construction of Stage 2. Impacted routes will instead service a relocated stop D.
The Transitway between Blair Station and R.R. 174 will also be closed permanently. Routes: 21, 28, 30, 32, 33, 34, 35, 38, 39, N39, 221, 231, 232, 234, 236, 237, 302 will be impacted.
You can now tap to pay with your credit card and smartphone mobile wallet at one of the fare gates of all O-Train Line 1 stations. Only single-ride Adult fares will be charged at the gate during the trial period, and no transfer will be issued.
Tap to pay with:
We invite everyone to give it a try!
We have improved service for people who are Deaf, hard of hearing, or speech-impaired by providing another way to connect with OC Transpo.
Read More about Improving transit accessibility with Canada Video Relay Service
OC Transpo is streamlining all calls to one easy-to-remember phone number.
There is a new way to call OC Transpo. Call 613-560-5000!