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Image - 613-560-5000 – One number for all services
Services news

613-560-5000 – One number for all services

OC Transpo is streamlining all calls to one easy-to-remember phone number.

There is a new way to call OC Transpo. Call 613-560-5000!

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Image - Service to summer destinations returns!
Services news

Service to summer destinations returns!

Special service to Petrie Island is returning this summer! On weekends and holiday Mondays, we'll be adding special service to Petrie Island and other summer destination as Ottawa reopens.

Starting Saturday, June 19, take Route 139 to Petrie Island.

Service to the Canada Aviation and Space Museum on Route 25 and Canada Agricultural and Food Museum on Route 185 will resume on July 16.

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Image - Summer service starts June 20
Services news

Summer service starts June 20

Starting June 20, we’re making temporary changes to bus routes across the city in response to the COVID-19 pandemic.

These adjustments also reflect seasonal changes in ridership and the changing needs of our customers.

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Image - Improved Para Transpo booking hours
Services news

Improved Para Transpo booking hours

Starting May 12, all Para Transpo customers can book next-day trips between 7 am and 5 pm on the day prior to their trip. Any customer can call at any time between 7 am and 5 pm.

Para Transpo customers can also use the online trip reservation form as a quick self-serve option for next-day or Statutory Holiday bookings.

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Image - Rack & Roll is here!
Services news

Rack & Roll is here!

Rack and Roll has returned! Installation is complete. Bike racks are now on every bus from spring to fall!

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Image - Keep your bike safe with the Bikesecure parking program
Services news

Keep your bike safe with the Bikesecure parking program

On January 1, OC Transpo is launching its Bikesecure parking program. This program will provide customers with a reserved parking spot that will protect their bicycles against theft, vandalism and bad weather.

Bikesecure will offer secure bicycle parking at the following stations:

  • Greenboro
  • Strandherd
  • St-Laurent
  • Fallowfield

Customers can register by phone at 613-842-3777.

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Image - New way to pay at Rideau Station
Services news

New way to pay at Rideau Station

Starting February 16, we're introducing a new way to pay your fare at Rideau Station. As a trial, you can tap to pay with your credit card and smartphone mobile wallet at one of the fare gates. Only single-ride Adult fares will be charged at the gate during the trial period, and no transfer will be issued.

Tap to pay with:

  • Visa
  • Mastercard
  • Google Pay
  • Apple Pay

We invite everyone to give it a try!

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Image - Presto on Para Transpo
Services news

Presto on Para Transpo

Starting on December 15, Para Transpo customers can now provide their Presto card number to Para Transpo and our system will confirm to the operator that the pass is loaded.

Once you have provided your Presto card number, show your card to the operator for verification when boarding. There will be no need to carry a receipt with you.

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Image - Welcome to your future O‑Train network
Services news

Welcome to your future O‑Train network

We have finished selecting the names for Stage 2's new O-Train stations.

Take a look at the final names and the new Line numbers and colours.

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Services news

The Virtual Line: A better way to “line” up

We are introducing a new way to line up at the OC Transpo Customer Service Centre in the Rideau Centre. Our new Virtual Line allows you to avoid queuing outside the service centre by providing a ticket number that holds your place in a virtual line.

Once you have received a ticket, we suggest you don't go too far from the call screen in case your number comes up!

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Image - Line 2 closing for O‑Train expansion
Services news

Line 2 closing for O‑Train expansion

O-Train Line 2 is closing for approx. 2 years in preparation for Stage 2. The last day of O-Train service on Line 2 is Saturday May 2.

Starting on Sunday May 3:

  • Line 2 bus service will serve bus stops at or near all Line 2 stations
  • Most Line 2 stations will be closed, except for Bayview and Greenboro
  • Ticket machines, information telephones, and emergency call boxes will be available at Bayview and Greenboro

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Para Transpo operator with form loaded on a mobile phone
Services news

Reserve or cancel Para Transpo trips online

Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.

The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.

Read More about Reserve or cancel Para Transpo trips online

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