The OC Transpo Customer Service Centre in the Rideau Centre will reopen on Saturday, February 27.
Use these alternatives to purchase your fare:
Starting Tuesday January 26, some parking spaces at the Trim Park & Ride will be temporarily blocked off for Stage 2 work.
Construction work is being done while usage of the Park & Ride is low to ensure that enough spaces will always be available for customers.
On January 1, OC Transpo is launching its Bikesecure parking program. This program will provide customers with a reserved parking spot that will protect their bicycles against theft, vandalism and bad weather.
Bikesecure will offer secure bicycle parking at the following stations:
Customers can register by phone at 613-842-3777.
Read More about Keep your bike safe with the Bikesecure parking program
Starting February 16, we're introducing a new way to pay your fare at Rideau Station. As a trial, you can tap to pay with your credit card and smartphone mobile wallet at one of the fare gates. Only single-ride Adult fares will be charged at the gate during the trial period, and no transfer will be issued.
Tap to pay with:
We invite everyone to give it a try!
Starting on December 15, Para Transpo customers can now provide their Presto card number to Para Transpo and our system will confirm to the operator that the pass is loaded.
Once you have provided your Presto card number, show your card to the operator for verification when boarding. There will be no need to carry a receipt with you.
Buses return to Rideau St. on December 20 as the Rideau Street renewal project comes to a close.
Routes 5, 6, 7, 12, 14, 15, 17, 18, 114, N39, N45, N57, N61, N75, N97, R1, 602 and 624 will go back to their regular routing on Rideau St. Para Transpo service will also return to Rideau Street. STO buses will not return to Rideau Street, and will be staying on their current routing via Mackenzie King Bridge.
Starting Dec. 20, seven bus stops along Innes Road will be changing based on feedback received through the Better Bus Stops Project.
The changes will provide customers with faster travel times, more reliable trips, and improved comfort.
Starting Sunday December 20, 2020, some routes will be modified to reflect seasonal ridership changes and respond to changing customer needs.
On Sunday, December 6, bus service at Lincoln Fields Station will be adjusted to use a new local bus platform.
The new bus platform makes room for the construction of the Stage 2 O‑Train Station.
We have finished selecting the names for Stage 2's new O-Train stations.
Take a look at the final names and the new Line numbers and colours.
The extension from Raven Road to Bronson Avenue at Carleton University is opening on October 18.
Line 2 bus service and Routes 7, 10, and 111 will be detoured, and bus stops at Carleton University will be affected.
Read More about Better service through Carleton University starts October 18
We are introducing a new way to line up at the OC Transpo Customer Service Centre in the Rideau Centre. Our new Virtual Line allows you to avoid queuing outside the service centre by providing a ticket number that holds your place in a virtual line.
Once you have received a ticket, we suggest you don't go too far from the call screen in case your number comes up!