Enhanced real-time bus arrivals!
Discover updates to OC Transpo's real-time bus arrival info!
Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.
Stay informed, travel smart!
Discover updates to OC Transpo's real-time bus arrival info!
Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.
Stay informed, travel smart!
We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.
You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.
All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by credit card and mobile wallet with O-Payment!
Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a credit card or mobile wallet. Visit the Getting started section of our O-Payment page for details.
You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.
Here are what these readers can do:
Read More about Scan your transfer when you board the bus, and more!
Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.
The practice rack is currently located outside the Nicol Building at Carleton University.
Read More about Rack & Roll practice bike rack is on the move!
OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.
As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter.
Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway.
Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.
Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.
Here are resources to make your trip back to the office as smooth as possible.
Read More about Returning to the office? We’ll take you there
Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
Read More about Customer Service live text now available for Para Transpo customers!
Free, unlimited Wi-Fi is now available at St-Laurent Station! You won’t have to miss a message or use your data again.
Connection couldn’t be simpler:
Wi-Fi will be coming to other O-Train stations in the future!
So stay tuned for more details!
Read More about Free Wi-Fi is now available at St-Laurent Station
At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.
Whether you’re a new or returning customer, find your reason to make transit a part of your routine.
Avoid long wait times and secure your place in line. The Virtual Line allows you to reserve service time at the Rideau OC Transpo Customer Service Centre from the comfort of your home or while on the go!
This improved digital-queuing system is another way we are working to keep you safer.
Read More about Virtual Line - OC Transpo service without waiting in line
We’ve made 19 additional ticket machines available to customers across the Southeast Transitway and at select stations across the city.
While all existing forms of payment remain available, these additional ticket machines provide more flexibility in buying and loading a Presto card, and connecting with our Customer Service team via video chat.