Minor service reductions will be made on some bus routes during March Break (March 13 to 17), since many people are on holidays and schools are closed.
Buses and O-Train Line 1 will operate on a reduced weekday schedule. Rural shoppers' Routes 301, 302, 303, 304, and 305 will operate a regular schedule. School routes numbered in the 600s and special trips on regular routes to elementary schools will not operate.
Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.
Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.
Here are resources to make your trip back to the office as smooth as possible.
Read More about Returning to the office? We’ll take you there
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Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
Read More about Customer Service live text now available for Para Transpo customers!
At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.
Whether you’re a new or returning customer, find your reason to make transit a part of your routine.
Starts Sunday, September 4
Full details of these service changes will be communicated to customers throughout August.
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Avoid long wait times and secure your place in line. The Virtual Line allows you to reserve service time at the Rideau OC Transpo Customer Service Centre from the comfort of your home or while on the go!
This improved digital-queuing system is another way we are working to keep you safer.
Read More about Virtual Line - OC Transpo service without waiting in line
We’ve made 19 additional ticket machines available to customers across the Southeast Transitway and at select stations across the city.
While all existing forms of payment remain available, these additional ticket machines provide more flexibility in buying and loading a Presto card, and connecting with our Customer Service team via video chat.
OC Transpo introduces My Para Transpo!
This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:
Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000 or TTY 613-244-4833.
On Sunday, April 24 at 3:00 am, the Transitway from Pinecrest Station to Bayshore Station will permanently close to assist in the continued construction of Stage 2. Routes: 61, 62, 63, 64, 66, 252, 256, 257, 258, 261, 262, 263, 264, 265, 267, 268, 283, 303, 404, 406, 454, 658, 660, 669, and 691 will be impacted.
Pinecrest and Bayshore Stations will remain open.
Read More about Stage 2 : Transitway closure (Pinecrest Station to Bayshore Station)
On Sunday, April 24 at 3:00 am, Blair Station stop E will close permanently to assist in the continued construction of Stage 2. Impacted routes will instead service a relocated stop D.
The Transitway between Blair Station and R.R. 174 will also be closed permanently. Routes: 21, 28, 30, 32, 33, 34, 35, 38, 39, N39, 221, 231, 232, 234, 236, 237, 302 will be impacted.
You can now tap to pay with your credit card and smartphone mobile wallet at specially marked white fare gates of all O-Train Line 1 stations. Only single-ride Adult fares will be charged at these gates during the trial period, and no transfer will be issued.
Tap to pay with:
We invite everyone to give it a try!
We have improved service for people who are Deaf, hard of hearing, or speech-impaired by providing another way to connect with OC Transpo.
Read More about Improving transit accessibility with Canada Video Relay Service