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Community discount: Call to apply or renew

New applications and renewals for the Community discount fare are now accepted over the telephone.

Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:

  • Your ODSP number
  • Your registered Presto card number, Para Transpo ID number, or both

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Image - Fall U-Pass update
Fares news

Fall U-Pass update

The U-Pass program is back this fall and available to full-time students at Algonquin College, Carleton University, Saint Paul University, and the University of Ottawa.

Fall U-Pass cards are valid starting September 1, 2020.

Read More about Fall U-Pass update

Image - EquiPass, Community, and Access discount update
Fares newsCOVID-19 news

EquiPass, Community, and Access discount update

May 15

If your eligibility for the EquiPass and Community Pass expired between February 1 and July 31, 2020 and you have not already renewed your discount, it will be renewed to August 15.

Access Pass discounts will not be automatically renewed. To renew your eligibility for this discount, submit a new Access Pass application.

For renewal applications that have been declined, the discount will not be renewed.

Read More about EquiPass, Community, and Access discount update

Image - Cancel Presto Autorenew for May by April 23
Fares newsCOVID-19 news

Cancel Presto Autorenew for May by April 23

April 17

If you’re signed up for Autorenew but will not be using transit next month, you may cancel before the May monthly pass is added. The deadline to cancel Autorenew contracts for May passes is Thursday, April 23 at 11:59 pm.

To cancel, log into your account at Prestocard.ca to change your contract settings.

Image - Deadline to cancel Presto Autorenew extended
Fares newsCOVID-19 news

Deadline to cancel Presto Autorenew extended

March 24

Metrolinx has extended the cancellation deadline of Autorenew contracts for April monthly passes to Friday, March 27 at 11:59 pm.

This will give customers more time to cancel their Autorenew contracts. Log into your account at Prestocard.ca to change your contract settings.

Image - Submit your EquiPass application by mail
Fares newsCOVID-19 news

Submit your EquiPass application by mail

March 18

For the health and safety of our customers and staff, Customer Service Centres (CSCs) are closed until further notice. You can no longer drop off your application for the EquiPass in person.

Please mail your application to:

OC Transpo
925 Belfast Road
Ottawa, ON K1G 0Z4

We will not be able to set your discount on a Presto card until CSCs have reopened.

Ticket machines
Fares news

Non-Presto fares sold from ticket machines are active right away

You can use Single-ride tickets and DayPasses, including those for 3, 5 and 7 days, to ride on OC Transpo, Para Transpo and STO as soon as you buy them up until they expire.

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