OC Transpo News

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Ready for Rail Campaign Survey Read More

Over the last few months, the Ready for Rail campaign has been informing and educating customers about the features of the future O-Train Confederation Line system, opening in 2018. Are you Ready for Rail? We want to hear from you! Please complete the short Ready for Rail survey to let us know what you have seen and learned while on your daily commute around Ottawa.

Take the survey

2017 OC Transpo Park and Ride Survey Read More

OC Transpo is conducting an online survey of transit customers who access urban Park and Rides. The survey will remain active until September 29, 2017.

Take the survey

How will I transfer? Read More

The O-Train Confederation Line and its stations have been designed to make your connections quick, easy and comfortable. Customers connecting from bus to train or train to bus at major stations along the Confederation Line —Hurdman, Blair, Tunney’s Pasture and Bayview— will transfer directly within a fare-paid zone, which will allow customers to bypass the fare gates. Frequent train arrivals and coordinated schedules between trains and buses mean you won’t have to wait long to continue your journey.

Learn more about the Confederation Line on our new Ready for Rail web section

Transit screen installation Read More

Starting this week and throughout October, we will be installing transit screens at a number of stations. These screens will provide real-time bus and train departure times and live service updates (such as detours, delays and elevator outages).

Some areas in the stations, including shelters, may be temporarily unavailable during the installation. Please follow all signs and directions. Thank you for your patience.

Transit screens will be installed at the following stations and will replace the outdated screens at the stations where they are currently found:

  • Terry Fox
  • Bayshore
  • Baseline
  • Lincoln Fields
  • St-Laurent
  • Mackenzie King
  • South Keys
  • Greenboro
  • Billings Bridge
  • Place d’Orléans
  • Hurdman
  • Carleton, Carling, Confederation Trillium Line Stations

STO routes currently not available in Travel Planner Read More

The Travel Planner is unable to provide trip options with connections to Société de transport de l’Outaouais (STO) routes at this time due to a technical issue. We expect internetwork travel plans to be available again by the end of the week. Until then, please use the STO Plani-Bus at sto.ca to plan the portion of your trip within the STO network. We apologize for any inconvenience caused.

Bayview Station Transitway Stop 2A is moving September 16 Read More

On Saturday, Sep. 16, Bayview Station Transitway Stop 2A (eastbound towards downtown) is being moved approximately 300m west to the corner of Albert and Bayview. The stop is being moved to accommodate the construction of a transit-oriented development south of Albert Street across from the future Bayview O-Train Station. If you are transferring between Stop 2A and the O-Train Trillium Line, you'll follow a new pedestrian route that takes about 5 minutes.

Bayview Station Transitway Stop 2A is moving September 16: Read More

Construction at Eagleson Park & Ride: Aug. – Sept. Read More

Starting on Monday, Aug. 28 until late September, infrastructure maintenance activities will be taking place at the Eagleson Park & Ride lot. Though the lot will remain open, the number of spaces will be reduced. Additional spaces are available at the Canadian Tire Centre or Terry Fox Park & Ride lots.

Fare gates coming to O-Train Trillium Line stations! Read More

Modern accessible fare gates and ticket machines are coming to the O-Train Trillium Line at Greenboro, Confederation, Carleton, and Carling stations later this year.

Installation of the new fare gates and ticket machines at these four Trillium Line stations is taking place over the month of August, and will cause short-term pedestrian detours. Please follow all signage at the stations.

Once the equipment installation is complete in September, customers will enter and leave the stations through the open fare gates.

Testing of the fare gates and ticket machines will be completed on-site throughout the fall, and will not impact customer access to the stations.

You should continue to tap at the existing Presto card readers until the fare gates are operational and activated for use, which will occur later this year.

This is the same fare equipment that customers will use on the O-Train Confederation Line in 2018.

Newly installed fare equipment at Carling Station

New fare equipment at the Carling O-Train Trillium Line Station

Location of scanners on fare gates

Fall service changes starting Sept. 3 Read More

Many routes will run more often beginning Sunday, Sept. 3 as new fall schedules come into effect. We are also continuing to introduce new route numbers and making Route network changes in Kanata (Routes 162 and 62) and in Greenboro (Routes 114 and 298) as part of the transition to the 2018 Network.

Fall service changes starting Sept. 3: Read More

ParaPay is now available Read More

ParaPay is a convenient, electronic and cardless way to pre-pay your fare on Para Transpo securely online or by phone. Load money or a monthly pass, then book your trips and ride. Your fare is automatically paid when you book, and if you cancel, your account will be reimbursed. ParaPay is for use on Para Transpo only.

Get Started

PAPER passes have been discontinued Read More

August passes for all pass types including SENIOR and COMMUNITY will only be available on Presto. Visit an OC Transpo Customer Service Centre (at Lincoln Fields, Place d'Orléans, Rideau Centre and St-Laurent) to get started with Presto.

Make the switch to Presto today!

EquiPass now available Read More

A new monthly transit pass available to eligible people on a low income for $57 per month.

Find out if you qualify and how to apply

Exterior announcements of bus arrivals Read More

On April 23, 2017 OC Transpo rolled out exterior bus announcements at bus stops and stations. Each bus now announces its route and destination in English and French when it arrives at the station platform or bus stop.

Exterior announcements of bus arrivals: Read More

Back to school with transit Read More

School service is back with a few changes! Special school trips on Frequent and Local routes, and School routes (600-series) return for the school year on Aug. 29 for French schools and Sept. 5 for English schools.

Back to school with transit: Read More

2014 Transit Services Customer Survey Highlights Read More

We released highlights of the 2014 Transit Services Customer Survey. The results showed positive feedback in many areas. For example, 78% of customers rated OC Transpo as good or very good and 90% said they feel safe and secure using transit.

Transit Services 2014 Customer Survey Report

You need to renew your PRESTO card Community Pass discount every two years Read More

If you received your first PRESTO Community pass in 2013, you need to renew it this year before the discount expires. Find out your renewal day at prestocard.ca or in person at an OC Transpo Customer Service Centre.

How to renew your Community Pass discount

PRESTO card readers are updated at least 3 times a day Read More

PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!

This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.

OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.

O-Train Confederation Line - Get Ready for Rail

Get Ready for Rail
stylized car with bus driving away

Park & Ride

Leave the driving to us!

Over 3,000 spaces are free to use at Park & Ride locations across the city.

Park & Ride: Find out more

Let OC Know

If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

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