OC Transpo News

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More DayPass options coming soon! Read More

We are preparing our ticket machines for new multi DayPasses that will soon be available for purchase! Some machines will show 3-, 5- and 7-day options for DayPasses. These multi-day passes will be greyed out until they are available for sale.

Richmond routes 283 and 301 detoured around McBean Bridge starting Wednesday Read More

Route 283 and Shopper Route 301 will be detoured between Strachan and Royal York for construction on McBean Bridge. The stops at McBean and Strachan (#6278) and at McBean and Royal York (#6281) will move just north of their current location. Please give yourself extra travel time.

Richmond routes 283 and 301 detoured around McBean Bridge starting Wednesday: Read More

Summer service begins June 24 Read More

Summer schedules and service changes start Sunday, June 24. We’re getting Ready for Rail: some routes extended or modified to connect with future O-Train Line 1 and a few routes get a new number. Weekend service to summer destinations is back (Aviation and Agricultural Museums and Petrie Island). Special school service wraps up at the end of exams. Route 66 extended to Innovation to provide more travel options for customers in the area.

Summer service begins June 24: Read More

Special summer weekend service to Petrie Island is back! Read More

Route 139 will connect Place d’Orléans and Trim stations with Petrie Island every weekend until Labour Day. Service will run every 30 minutes from 9 am to 6:30 pm. Route 139 will also be in service on Colonel By Day (Civic holiday) and Labour Day Monday.

Proposed 256 Routing Change Feedback Read More

Since the December 2017 service change, we have been closely monitoring Route 256 to ensure it is meeting customers’ needs. Several changes have already been made to improve capacity, including the addition of an extra afternoon trip and the adjustment of several trips to operate with higher capacity buses. We are now exploring an option to modify the route in the morning and we want to know what you think.

Take the survey

Buy and load your Presto card at select Shoppers Drug Mart stores Read More

You can now buy a Presto card, load a pass or money into your e-Purse and check your balance at 66 Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations across the city. Presto cards are also sold online, at Customer Service Centres and through Ticket Machines at O-Train stations.

Use our Fare Purchase Locations map to find the Presto sales location nearest to you

Old bus tickets have expired Read More

We no longer accept old coloured paper tickets. You can trade in leftover tickets for Presto fares by visiting a Customer Service Centre before Aug. 31.

Make the switch to Presto today!

Property Agent for Retail Spaces on Transit Property Read More

We are seeking a property agent who would act on our behalf and establish retail and commercial outlets. The opportunity includes 4 designated retail spaces, as identified in Phase 1 of the O-Train Confederation Line, located at Tunney’s Pasture, Rideau, Hurdman, and Blair Stations, as well as an existing vacant space located at Terry Fox Station. The agent would act on our behalf and establish retail and commercial outlets. The property agent would market, negotiate, lease, and provide on-going management of secured tenants. We are not seeking individual tenants.

More information on this opportunity

Construction at Terry Fox and Fallowfield Park & Ride lots Read More

We are improving access to two Park & Ride (P&R) lots. We are adding a new crosswalk at Terry Fox P&R. Construction will start on Wednesday, May 9. The work will not affect service. Construction at Fallowfield P&R will start on Monday, May 14. The work includes adding accessible parking spaces, new crosswalks and curb ramps. The work will not affect service. Once the work is complete, some Gold Permit parking spaces will move to just east of the new accessible spaces. Please proceed with caution around construction zones and follow all signage on site.

Ticket machine installations beginning at southeast Transitway stations Read More

It will soon be even more convenient to buy a single-ride ticket, DayPass or instantly load your Presto card along the southeast Transitway.

Ticket machine installations are beginning at Lycée Claudel, Billings Bridge, Walkley, Smyth, Pleasant Park, Heron and Riverside stations.

During your trip, you may find a small area within the station temporarily cordoned off, or a stairwell closed while ticket machines are installed.

Installation for all ticket machines along the southeast Transitway stations will take approximately 13 weeks to complete.

These stations will not have fare gates and customers will need to continue to tap or show their transfer on the bus.

Learn more about how to use ticket machines and how they make travelling with OC Transpo even more convenient.

Better Bus Stops Project: stop changes on St. Laurent and McArthur Read More

We are reviewing the stop locations on McArthur Ave. and on St. Laurent Blvd. and want to know what you think. The changes will provide customers who travel along the affected corridors with faster travel times, more reliable trips and a smoother ride.

Info on the stop changes and feedback form

Bus destination signs to use a mix of upper and lower case letters Read More

Sometimes the smallest changes can make the biggest difference.

We are updating all of our bus destination signs to use a mix of upper and lower case letters.

Old sign style:

Old destination sign style, using all capital letters

New sign style:

New destination sign style, using a mix of upper and lower case letters

This style change increases legibility for many of our customers. From a distance, it is much easier to recognize words that are not all the same height.

According to the City of Ottawa's Accessibility Design Standards:

"Using a combination of lower case and upper case lettering is easier to read than using all upper case lettering. The 'shape' of the text or message is more legible and creates its own image for familiarity."

Gradually, over the coming months, all bus destination signs will be updated. We expect to complete this process by the end of June.

Small pets allowed on buses and trains starting April 2, 2018 Read More

Small pets allowed on buses and trains starting April 2, 2018

Need to take your pet to the vet? Or take your pet to a park?

OC Transpo will soon allow all customers with small pets to board both buses and trains.

Here are the rules to follow when boarding the bus or train with your pet starting April 2, 2018:

  • Your pet must be secured in a pet carrier at all times, unless it is a registered service animal.
  • When seated, pet carriers must be carried on the customers’ laps.
  • When standing, pet carriers must be held by the customer or be placed on the floor at the customers’ feet and out of the way of other customers.
  • Pet carriers must not be placed on seats or on top of any wheel well housing.
  • Pet carriers must not be placed within aisles so as not to impede customer flow through the vehicle.

All small pets must be acceptable according to the City of Ottawa’s Animal Care and Control By-law, Schedule B.

Among the list of prohibited animals in the by-law: non-domesticated cats and dogs, all snakes larger than three metres, and all predatory or large birds.

Currently, only registered service animals are allowed on transit vehicles, to assist customers with disabilities.

New $10 bill not yet accepted at ticket machines Read More

The new $10 bank note featuring Viola Desmond cannot be used to purchase fares at OC Transpo ticket machines at this time. Changes will be made to our systems to allow them to accept the revised $10 bill format in the near future.

Winners announced for Name the Trains Contest! Read More

The City of Ottawa has announced the 40 winners and winning name submissions for the Name the Trains Contest.

Winners announced for Name the Trains Contest!: Read More

Where Will I Buy My Fare?

Ticket machines at all O-Train stations will provide a full range of fare payment options.

Where Will I Buy My Fare?: Find out more

How Will I Transfer?

Fare-paid zone at the major connection stations - Hurdman, Blair, Tunney’s Pasture and Bayview - will let transferring customers bypass the fare gate.

How Will I Transfer?: Find out more

Let OC Know

If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

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