OC Transpo News
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We will be performing maintenance of our Travel Planner tonight starting at 10 pm. The application may be unavailable for up to half an hour. We apologize for any inconvenience this may cause.
Lost & Found - Unclaimed Items Sale happening on Saturday, April 29, from noon to 2 pm at Heartwood House (404 McArthur). Great Bargains! Umbrellas, jewelry, cellphones, hats, musical instruments and more!
We will begin rolling out exterior bus announcements at stops and stations from April 23 to June 25. Once the announcements are in place, all buses will audibly announce their route and destination in English and French as they pull into a stop, helping waiting customers identify their bus and confirm its destination.
The O-Train Confederation Line will bring modern light rail to Ottawa in 2018 and transform transit service in the capital. Quick, reliable and frequent Confederation Line service will replace bus routes through central Ottawa — from Blair in the east to Tunney’s Pasture in the west. The 17 electrified trains each made up of two Alstom Citadis Spirit cars and the 13 stations are designed to provide safety, comfort and accessibility for all.
New spring schedules and service adjustments will take effect Sunday, April 23. All Signs Point to 2018: many changes are happening this spring to help us prepare for the opening of the O-Train Confederation Line. Your stop may have a new schedule, map, or a new bus stop sign with different route numbers and colours.
A new monthly transit pass available to eligible people on a low income for $57 per month.
Recently built sheltered entrances at Greenboro, Confederation, Carleton and Carling Stations will soon be home to modern fare equipment, including fully automated, accessible fare gates. In the coming months, we will be installing and testing the fare gates, which will be put into service this summer.
In the coming months, we will be installing and testing modern, easy-to-use and accessible ticket machines, inside recently constructed sheltered entrances at Greenboro, Confederation, Carleton and Carling O-Train Stations.
If you bought a monthly pass or have used your Presto e-Purse to pay for at least 32 one-way trips within one month, you are eligible for a Federal Public Transit Tax Credit. The Transit Usage Report gives a summary of Presto travel details you can use to help determine your eligibility for the tax credit.
If your Presto card is registered*, you can print a Transit Usage Report online or, have one sent to you by calling the Presto Call Centre at 1-8-PRESTO-123 (1-877-378-6123). The 2016 Transit Usage Reports will be available for registered customers at prestocard.ca as of Monday, February 27, 2017.
* To claim the 2016 Presto tax credit, your card had to be registered by January 1st, 2017.
We have rolled out new fare changes to help us get ready for rail: retired premium fares on Express (Connexion) routes and on Para Transpo, reduced cash fares to better align with e-Purse prices, and launched two new pass products: Youth (6-19) and Access.
We released highlights of the 2014 Transit Services Customer Survey. The results showed positive feedback in many areas. For example, 78% of customers rated OC Transpo as good or very good and 90% said they feel safe and secure using transit.
If you received your first PRESTO Community pass in 2013, you need to renew it this year before the discount expires. Find out your renewal day at prestocard.ca or in person at an OC Transpo Customer Service Centre.
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!
This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.
OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
Your music may be your neighbour's noise - please consider others.
Let OC Know
If you feel harrassed let OC Transpo know by calling Transecure or submitting an anonymous online report.
Let OC Know
If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.