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Image - Cloth masks on transit: Frequently Asked Questions
COVID-19 news

Cloth masks on transit: Frequently Asked Questions

Starting June 15, everyone is required to wear a cloth mask before entering a station, shelter, or boarding an OC Transpo vehicle. Some exceptions apply.

We’re answering your most frequently asked questions about taking transit with a mask.

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Fares news

Community discount: Call to apply or renew

New applications and renewals for the Community discount fare are now accepted over the telephone.

Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:

  • Your ODSP number
  • Your registered Presto card number, Para Transpo ID number, or both

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Image - Fall U-Pass update
Fares news

Fall U-Pass update

The U-Pass program is back this fall and available to full-time students at Algonquin College, Carleton University, Saint Paul University, and the University of Ottawa.

Fall U-Pass cards are valid starting September 1, 2020.

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Para Transpo operator with form loaded on a mobile phone
Services news

Reserve or cancel Para Transpo trips online

Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.

The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.

Read More about Reserve or cancel Para Transpo trips online

Image - Rideau Customer Service Centre reopened
Services newsCOVID-19 news

Rideau Customer Service Centre reopened

Our Customer Service Centre in the Rideau Centre is now open with reduced hours.

New temporary hours:

  • Monday to Saturday, 11 am to 7 pm
  • Sundays, 11 am to 6 pm

Please keep your distance from other customers while waiting or avoid the line by using:

Applications for discounted fares can be submitted by mail or fax.

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Image - BikeDays 2020
Events news

BikeDays 2020

Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.

Weekend BikeDays are running now until Sunday, September 27.

We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.

Read More about BikeDays 2020

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