OC Transpo News

Recent items ...

Summer service in effect Read More

Summer schedules and service changes will take effect Sunday, June 25. We are continuing to introduce new route numbers for many routes to help us get #Ready4Rail. Also happening June 25: service improvements in Barrhaven and return of weekend service to summer destinations.

Summer service in effect: Read More

How often will it come? Read More

Trains on the O-Train Confederation Line will arrive every 5 minutes or less at rush hour, frequently all day and every 15 minutes after midnight. The Confederation Line will be in service from early morning to late at night, seven days a week.

Learn more about the Confederation Line on our new Ready for Rail web section

Canada Day service preview Read More

Highlights

  • OC Transpo and Para Transpo will offer free service all day! (until 5 am on July 2nd)
  • Service will follow a special holiday schedule:
    • Only routes that normally run on Sundays will be in service, plus Route 91 Orléans, which will run after the fireworks
    • Extra trips throughout the day
    • Buses and the O-Train will also run later into the night to get you home after the fireworks — the O-Train Trillium Line and most local routes will be in service until 1 am
  • A free shuttle will connect downtown Ottawa with Jacques-Cartier Park from 9 am to 6 pm

Where to go for info on July 1

We’re open to serve you on Canada Day:

  • OC Transpo will set up an info booth close to all the action —at the corner of Mackenzie Ave and Rideau St
  • The Rideau Centre OC Transpo Customer Service Centre will be open from 10 am to 6 pm
  • The Transit information hotline (613-741-4390) will be open from 7 am to 9 pm

Where to catch your bus after the fireworks

For safety and security reasons, Mackenzie King Station will close at 7 pm. Here’s where you will be catching your bus at the end of the night:

Westbound Albert near Metcalfe, Bank or Kent
Eastbound Slater near Metcalfe, Bank or Kent
Southbound On Bank

Check back later for more information on detours and holiday service.

Reminders: Leave early and arrive in time, expect detours

Due to the large downtown crowds, plan to leave home by 8 pm to arrive in time for the fireworks.

Also remember that in order to ensure the security of everyone enjoying the celebrations, many roads in the downtown core will be closed, and many routes will be on detour. Some detours and closures may start as early as Tuesday, June 27 and remain in place until Tuesday, July 4. A detailed map and route impacts will be available soon.

Para Transpo will be offering a holiday service for Canada Day

Regular scheduled trips for July 1 will be automatically cancelled. Please book your Canada Day trips by calling 613-244-7272 on or after Saturday, June 24.

Paper passes are being discontinued this summer Read More

ADULT paper passes are no longer available. July passes will only be available on Presto. July is the last month for SENIORS and COMMUNITY paper passes. August passes will only be available on Presto.

Make the switch to Presto today!

Exterior announcements of bus arrivals coming to stops and stations Read More

We will begin rolling out exterior bus announcements at stops and stations from April 23 to June 25. Once the announcements are in place, all buses will audibly announce their route and destination in English and French as they pull into a stop, helping waiting customers identify their bus and confirm its destination.

Exterior announcements of bus arrivals coming to stops and stations: Read More

Get Ready for Rail Read More

The O-Train Confederation Line will bring modern light rail to Ottawa in 2018 and transform transit service in the capital. Quick, reliable and frequent Confederation Line service will replace bus routes through central Ottawa — from Blair in the east to Tunney’s Pasture in the west. The 17 electrified trains each made up of two Alstom Citadis Spirit cars and the 13 stations are designed to provide safety, comfort and accessibility for all.

Learn more about the Confederation Line on our new Ready for Rail web section

EquiPass now available Read More

A new monthly transit pass available to eligible people on a low income for $57 per month.

Find out if you qualify and how to apply

Fare gates coming to the Trillium Line this summer Read More

Recently built sheltered entrances at Greenboro, Confederation, Carleton and Carling Stations will soon be home to modern fare equipment, including fully automated, accessible fare gates. In the coming months, we will be installing and testing the fare gates, which will be put into service this summer.

Fare gates coming to the Trillium Line this summer: Read More

New ticket machines coming soon to the Trillium Line Read More

In the coming months, we will be installing and testing modern, easy-to-use and accessible ticket machines, inside recently constructed sheltered entrances at Greenboro, Confederation, Carleton and Carling O-Train Stations.

New ticket machines coming soon to the Trillium Line: Read More

Presto Transit Usage Report for tax purposes available! Read More

If you bought a monthly pass or have used your Presto e-Purse to pay for at least 32 one-way trips within one month, you are eligible for a Federal Public Transit Tax Credit. The Transit Usage Report gives a summary of Presto travel details you can use to help determine your eligibility for the tax credit.

If your Presto card is registered*, you can print a Transit Usage Report online or, have one sent to you by calling the Presto Call Centre at 1-8-PRESTO-123 (1-877-378-6123). The 2016 Transit Usage Reports will be available for registered customers at prestocard.ca as of Monday, February 27, 2017.

* To claim the 2016 Presto tax credit, your card had to be registered by January 1st, 2017.

Presto Tax Credit FAQ

New, simplified fares in effect Read More

We have rolled out new fare changes to help us get ready for rail: retired premium fares on Express (Connexion) routes and on Para Transpo, reduced cash fares to better align with e-Purse prices, and launched two new pass products: Youth (6-19) and Access.

New, simplified fares in effect: Read More

2014 Transit Services Customer Survey Highlights Read More

We released highlights of the 2014 Transit Services Customer Survey. The results showed positive feedback in many areas. For example, 78% of customers rated OC Transpo as good or very good and 90% said they feel safe and secure using transit.

Transit Services 2014 Customer Survey Report

You need to renew your PRESTO card Community Pass discount every two years Read More

If you received your first PRESTO Community pass in 2013, you need to renew it this year before the discount expires. Find out your renewal day at prestocard.ca or in person at an OC Transpo Customer Service Centre.

How to renew your Community Pass discount

PRESTO card readers are updated at least 3 times a day Read More

PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!

This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.

OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.

Respect

Transit is a shared space

and everyone is entitled to a safe and harassment-free ride.

Built For Safety

Confederation Line stations and trains have been carefully designed to provide a safe environment.

Built For Safety: Find out more

How Many Will It Carry?

Each two-car train will be able to accommodate up to 600 passengers — 240 seated and 360 standing.

How Many Will It Carry?: Find out more

E-mail this page

PRESTO