All members of the OC Transpo team are putting customer service first, with real-time information available across an array of channels and our Red Vest staff onsite in O-Train stations to help you on your way.
|Service||Phone menu option|
|Para Transpo: booking*Note about reservations, cancellation**Note about cancellations, account information and registration||1|
|Schedule information and trip planning||2|
|Park & Ride permits, Bikesecure registration, Presto, fares, discounts, and taxi coupons||3|
|Report personal safety concerns (calls will be directed to the Special Constables Unit)||5|
|Lost and found||6|
*Para Transpo reservations are accepted between 7 am and 5 pm only.
**Trip cancellations are accepted between the hours of 6 am and 12:30 am.
Confidential counselling available 24/7:
The Virtual Line is undergoing maintenance and will be back online soon. We apologize for the inconvenience.
925 Belfast Road
Ottawa, ON K1G 0Z4