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Image - Tap and ride with O-Payment!
Fares newsServices newsAccessibility news

Tap and ride with O-Payment!

All fare readers on buses and fare gates at O-Train stations now support payment by debit card, credit card and mobile wallet with O-Payment!

  • Interac® Debit card
  • Visa card
  • Mastercard
  • Google Pay
  • Apple Pay

Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a debit, card, credit card or mobile wallet.

Read More about Tap and ride with O-Payment!

Image - Scan your transfer when you board the bus, and more!
Fares newsServices news

Scan your transfer when you board the bus, and more!

You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.

Here are what these readers can do:

  • Scan barcoded fares
  • Tap your Senior Presto card any day of the week
  • Tap your multi-day pass or child card

Read More about Scan your transfer when you board the bus, and more!

Image - Introducing OC Transpo Helps
Services news

Introducing OC Transpo Helps

OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.

As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter. 

Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway. 

Read More about Introducing OC Transpo Helps

Image - Customer Service live text now available for Para Transpo customers!
Services newsAccessibility news

Customer Service live text now available for Para Transpo customers!

Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!

Text us to:

  • Find out the estimated arrival time of your Para Transpo vehicle
  • Make a direct cancellation for an upcoming trip
  • Ask general questions about Para Transpo service

Standard rates apply.

Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.

Read More about Customer Service live text now available for Para Transpo customers!

Image - Free Wi-Fi is now available at <em>Cyrville</em> Station
Services news

Free Wi-Fi is now available at Cyrville Station

🎉Wi-Fi is now available at all O-Train Line 1 stations!

Free, unlimited Wi-Fi is now available at Cyrville Station—the last station on Line 1 to get connected!
You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Read More about Free Wi-Fi is now available at Cyrville Station

Image - An even better Para Transpo is here.
Services newsAccessibility news

An even better Para Transpo is here.

OC Transpo introduces My Para Transpo!

This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:

  • Book and cancel trips.
  • Track your vehicle before it arrives.
  • Use from your computer, phone, or tablet on Windows, Mac, IOS, or Android.

Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000.

Read More about An even better Para Transpo is here.

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