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Image - Interac® Debit is coming soon to O‑Payment
Services news

Interac® Debit is coming soon to O‑Payment

O-Payment is expanding. Soon you will be able to tap your Interac® Debit card on all OC Transpo buses and at all fare gates!

Testing has begun and during this time, you will see the Interac Debit logo on the fare reader screen. For now, continue to use your existing payment methods to pay for your fare. Check back for updates on when Interac Debit is available!  

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Image - Feedback on our new transit info screens!
Services news

Feedback on our new transit info screens!

Tell us what you think about OC Transpo's info screens!

OC Transpo is all about better communication and keeping you in the loop. We're in the process of jazzing up our transit information screens and we need your help to make them more relevant and informative for you.

Here’s how you can share your thoughts:

  • Scan the QR code on test screens at Rideau station to fill out our quick online survey. Available in both English, and French.
  • Drop by Rideau Station for a chat and take our survey in person.
  • Have an open discussion with our project leads right at Rideau Station.

Read More about Feedback on our new transit info screens!

Image - Enhanced real-time bus arrivals!
Services news

Enhanced real-time bus arrivals!

Discover updates to OC Transpo's real-time bus arrival info!  

Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.  

Stay informed, travel smart! 

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Image - Introducing Transit, our new favourite app
Services newsAccessibility newsO-Train Extension newsO-Train network news

Introducing Transit, our new favourite app

We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.

You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.

Read More about Introducing Transit, our new favourite app

Image - Tap and ride with O-Payment!
Fares newsServices newsAccessibility news

Tap and ride with O-Payment!

All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by credit card and mobile wallet with O-Payment!

  • Visa card
  • Mastercard
  • Google Pay
  • Apple Pay

Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a credit card or mobile wallet. Visit the Getting started section of our O-Payment page for details.

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Image - Scan your transfer when you board the bus, and more!
Fares newsServices news

Scan your transfer when you board the bus, and more!

You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.

Here are what these readers can do:

  • Scan barcoded fares
  • Tap your Senior Presto card any day of the week
  • Tap your multi-day pass or child card

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Image - Rack & Roll practice bike rack is on the move!
Services news

Rack & Roll practice bike rack is on the move!

Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.

The practice rack is currently located outside the Nicol Building at Carleton University.

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Image - Introducing OC Transpo Helps
Services news

Introducing OC Transpo Helps

OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.

As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter. 

Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway. 

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Image - Returning to the office? We’ll take you there
Services news

Returning to the office? We’ll take you there

Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.  

Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.

Here are resources to make your trip back to the office as smooth as possible.

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Image - Customer Service live text now available for Para Transpo customers!
Services newsAccessibility news

Customer Service live text now available for Para Transpo customers!

Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!

Text us to:

  • Find out the estimated arrival time of your Para Transpo vehicle
  • Make a direct cancellation for an upcoming trip
  • Ask general questions about Para Transpo service

Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.

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Image - Free Wi-Fi is now available at Bayview Station
Services news

Free Wi-Fi is now available at Bayview Station

Free, unlimited Wi-Fi is now available at Bayview Station! You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Wi-Fi will be coming to other O-Train stations in the future!

So stay tuned for more details!

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Image - We’re here to take you there!
Services news

We’re here to take you there!

At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.

Whether you’re a new or returning customer, find your reason to make transit a part of your routine.

Read More about We’re here to take you there!

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