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COVID-19

Attention icon

Help reduce the spread of COVID‑19:
Use transit for essential trips only during the provincial stay-at-home order

Attention icon

Help reduce the spread of COVID‑19:
Use transit for essential trips only during the provincial stay-at-home order

The novel coronavirus (COVID-19) outbreak continues to change rapidly. Ottawa Public Health (OPH) acknowledges that there are essential services – including public transit – that must continue to allow the city to function. OC Transpo is working closely with Ottawa Public Health to make transit as safe as possible. Every step along the way, our priority is the health and safety of our employees and customers.

Working together with OPH and the City of Ottawa’s Office of Emergency Management, we proactively track and quickly respond to incidents of COVID-19 among OC Transpo staff.

Check this page regularly for updates or follow us on Twitter @OC_Transpo.


COVID-19 news

Services available during Provincial step 1 reopening

The OC Transpo Customer Service Centre in the Rideau Centre will reopen on Friday, June 11 by appointment only.

Use these alternatives to purchase your fare:

  • prestocard.ca
  • Ticket machines at O-Train stations
  • Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations (depending on store hours)

Read More about Services available during Provincial step 1 reopening

Image - Use OC Transpo to get to your COVID-19 vaccination appointment
COVID-19 news

Use OC Transpo to get to your COVID-19 vaccination appointment

If you have a scheduled appointment to get your COVID-19 vaccine, OC Transpo can get you there! Use the Travel Planner to plan your trip to any of the community clinics located across the city.

Please check Ottawa Public Health for information and updates on the COVID‑19 vaccine and distribution plan.

Read More about Use OC Transpo to get to your COVID-19 vaccination appointment

Image - Para Transpo COVID-19 Vaccination Trip Reservations
COVID-19 news

Para Transpo COVID-19 Vaccination Trip Reservations

Starting Thursday, March 4, 2021, a temporary dedicated Para Transpo COVID-19 Vaccination Trip Reservation telephone line will be available to Para Transpo customers booking trips to get COVID-19 vaccinations.

OC Transpo will also be working with Ottawa Public Health (OPH) to help transport residents who are not registered Para Transpo customers but who require accessible-friendly vehicles to and from designated vaccination clinics.

Read More about Para Transpo COVID-19 Vaccination Trip Reservations

Image - Feel confident riding OC Transpo
Safety newsCOVID-19 news

Feel confident riding OC Transpo

Ride with confidence throughout your trip.

From boarding the bus to exiting the fare gate, our commitment to the highest standards of health and safety is with you every step of the way.

Keep your eyes peeled for safety signs across our transit system.

Read More about Feel confident riding OC Transpo

Image - OC Transpo first Canadian transit agency to join APTA’s Health and Safety Commitments Program
Safety newsCOVID-19 news

OC Transpo first Canadian transit agency to join APTA’s Health and Safety Commitments Program

OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely during the COVID-19 pandemic.

Read More about OC Transpo first Canadian transit agency to join APTA’s Health and Safety Commitments Program

Image - Safer door-to-door
COVID-19 news

Safer door-to-door

Everyone uses public transit in their own unique way. Check out the best ways to keep yourself and others safe from COVID-19 at each stage of your trip.

Read More about Safer door-to-door

Image - Thank you for wearing a mask
COVID-19 news

Thank you for wearing a mask

June 22

During the first week that masks were required on OC Transpo over 90% of our customers wore masks.

Thank you for continuing to make transit safer for everyone.

Video: Thank You | OC Transpo Return to Service

Read More about Thank you for wearing a mask

Image - What we’re doing to keep you safer
COVID-19 news

What we’re doing to keep you safer

June 1

To prepare for increased ridership and normal seasonal service levels, the following health and safety measures will be in place by Monday, June 15:

  • Mandatory cloth masks for customers and employees
  • Protective shields
  • Front-door boarding
  • Pay at the front
  • Hand sanitizer dispensers at stations

Our goal is to keep our customers and employees as safe as possible.

Read More about What we’re doing to keep you safer

Image - Hand sanitizer dispensers are being installed in all Line 1 stations
Line 1 newsCOVID-19 news

Hand sanitizer dispensers are being installed in all Line 1 stations

April 22

Hand sanitizer dispensers are being installed in all Line 1 stations this week for customers who continue to use transit for essential purposes.