#thankyouOC O-Train Ambassadors
O-Train Ambassadors work in Line 1 stations, assisting customers with their essential journeys and answering questions. They remain an incredibly valuable part of our team. #thankyouOC
COVID-19
OC Transpo is taking proactive steps throughout our operations to respond to the COVID-19 pandemic. Our priority is the health and safety of our operators and customers. We are taking this situation very seriously and working closely with the Office of Emergency Management, Ottawa Public Health and other City departments.
Check this page regularly for updates or follow us on Twitter @OC_Transpo.
COVID-19 news
COVID-19 news
New case of COVID-19
May 11
Today, we received confirmation that a Building Services Attendant has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
Fares newsCOVID-19 news
EquiPass, Community, and Access discount update
May 15
If your eligibility for the EquiPass and Community Pass expired between February 1 and July 31, 2020 and you have not already renewed your discount, it will be renewed to August 15.
Access Pass discounts will not be automatically renewed. To renew your eligibility for this discount, submit a new Access Pass application.
For renewal applications that have been declined, the discount will not be renewed.
Read More about EquiPass, Community, and Access discount update
COVID-19 news
New Case of COVID-19
April 28
Today, we received confirmation that a bus operator has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
COVID-19 news
New Case of COVID-19
April 22
Today, we received confirmation that a bus operator has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
Line 1 newsCOVID-19 news
Hand sanitizer dispensers are being installed in all Line 1 stations
April 22
Hand sanitizer dispensers are being installed in all Line 1 stations this week for customers who continue to use transit for essential purposes.
Services newsCOVID-19 news
New trips added to service change on May 14
May 13
We have been reaching out to staff and customers for feedback on our new March 30 service changes. In response to this feedback, we have added new service on some routes.
We will continue collecting feedback and adjusting service as necessary to ensure that our customers and staff can travel safely.
Services newsCOVID-19 news
Spring service update
April 17
The Spring service change on Sunday, April 19 will not be proceeding.
Bus and O-Train service will continue operating with modified schedules as detailed in the March 30 Service Change.
Fares newsCOVID-19 news
Cancel Presto Autorenew for May by April 23
April 17
If you’re signed up for Autorenew but will not be using transit next month, you may cancel before the May monthly pass is added. The deadline to cancel Autorenew contracts for May passes is Thursday, April 23 at 11:59 pm.
To cancel, log into your account at Prestocard.ca to change your contract settings.
COVID-19 news
New Case of COVID‑19
April 16
Today, we received confirmation that an operator has tested positive for COVID-19. We are working directly with Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
COVID-19 news
OC Transpo – New Case of COVID‑19
April 11
Today, we received confirmation that a member of the Special Constable Unit at OC Transpo has tested positive for COVID‑19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
COVID-19 news
New confirmed Case of COVID‑19
April 9
Today, we received confirmation that an Operator has tested positive for COVID-19. We are working closely with Ottawa Public Health (OPH) to take all necessary steps to protect everyone.