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COVID-19

OC Transpo is taking proactive steps throughout our operations to respond to the COVID-19 pandemic. Our priority is the health and safety of our operators and customers. We are taking this situation very seriously and working closely with the Office of Emergency Management, Ottawa Public Health and other City departments.

Check this page regularly for updates or follow us on Twitter @OC_Transpo.


COVID-19 news

New Case of COVID-19

May 29

Today, we received confirmation that a bus operator has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.

Read More about New Case of COVID-19

Image - #thankyouOC O-Train Operators
COVID-19 news

#thankyouOC O-Train Operators

Our Line 1 electric rail operators are in the driver’s seat every day, working to provide a safe and smooth ride to customers who continue to require transit for essential trips. #thankyouOC

Read More about #thankyouOC O-Train Operators

COVID-19 news

New case of COVID-19

May 11

Today, we received confirmation that a Building Services Attendant has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.

Read More about New case of COVID-19

Image - EquiPass, Community, and Access discount update
Fares newsCOVID-19 news

EquiPass, Community, and Access discount update

May 15

If your eligibility for the EquiPass and Community Pass expired between February 1 and July 31, 2020 and you have not already renewed your discount, it will be renewed to August 15.

Access Pass discounts will not be automatically renewed. To renew your eligibility for this discount, submit a new Access Pass application.

For renewal applications that have been declined, the discount will not be renewed.

Read More about EquiPass, Community, and Access discount update

COVID-19 news

New Case of COVID-19

April 28

Today, we received confirmation that a bus operator has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.

Read More about New Case of COVID-19

COVID-19 news

New Case of COVID-19

April 22

Today, we received confirmation that a bus operator has tested positive for COVID-19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.

Read More about New Case of COVID-19

Image - Hand sanitizer dispensers are being installed in all Line 1 stations
Line 1 newsCOVID-19 news

Hand sanitizer dispensers are being installed in all Line 1 stations

April 22

Hand sanitizer dispensers are being installed in all Line 1 stations this week for customers who continue to use transit for essential purposes.

Image - New trips added to service change on May 14
Services newsCOVID-19 news

New trips added to service change on May 14

May 13

We have been reaching out to staff and customers for feedback on our new March 30 service changes. In response to this feedback, we have added new service on some routes.

We will continue collecting feedback and adjusting service as necessary to ensure that our customers and staff can travel safely.

Read More about New trips added to service change on May 14

Image - Spring service update
Services newsCOVID-19 news

Spring service update

April 17

The Spring service change on Sunday, April 19 will not be proceeding.

Bus and O-Train service will continue operating with modified schedules as detailed in the March 30 Service Change.

Read More about Spring service update

Image - Cancel Presto Autorenew for May by April 23
Fares newsCOVID-19 news

Cancel Presto Autorenew for May by April 23

April 17

If you’re signed up for Autorenew but will not be using transit next month, you may cancel before the May monthly pass is added. The deadline to cancel Autorenew contracts for May passes is Thursday, April 23 at 11:59 pm.

To cancel, log into your account at Prestocard.ca to change your contract settings.

COVID-19 news

New Case of COVID‑19

April 16

Today, we received confirmation that an operator has tested positive for COVID-19. We are working directly with Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.

Read More about New Case of COVID‑19

COVID-19 news

OC Transpo – New Case of COVID‑19

April 11

Today, we received confirmation that a member of the Special Constable Unit at OC Transpo has tested positive for COVID‑19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.

Read More about OC Transpo – New Case of COVID‑19

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