We’re back with another Para Transpo Talk event series on November 19, 24, 25 and 27!
Join us to ask questions and speak directly to staff about anything related to Para Transpo service. This time, we’ll also be bringing laptops to help you get set up with My Para Transpo.
Discover updates to OC Transpo's real-time bus arrival info!
Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.
Stay informed, travel smart!
All fare readers on buses and fare gates at O-Train stations now support payment by debit card, credit card and mobile wallet with O-Payment!
Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a debit, card, credit card or mobile wallet.
You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.
Here are what these readers can do:
Read More about Scan your transfer when you board the bus, and more!
OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.
As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter.
Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway.
We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.
You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.
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Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
Standard rates apply.
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
Read More about Customer Service live text now available for Para Transpo customers!
OC Transpo introduces My Para Transpo!
This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:
Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000.