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Image - 🚲Rack & Roll practice bike rack is on the move – Catch it at Jim Durrell Recreation Centre
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🚲Rack & Roll practice bike rack is on the move – Catch it at Jim Durrell Recreation Centre

New location!

Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.

You’ll see the practice rack on the right-hand side as you enter the facility, near the information desk at Jim Durrell Recreation Centre.

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Image - Introducing OC Transpo Helps
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Introducing OC Transpo Helps

OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.

As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter. 

Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway. 

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Image - Customer Service live text now available for Para Transpo customers!
Services newsAccessibility news

Customer Service live text now available for Para Transpo customers!

Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!

Text us to:

  • Find out the estimated arrival time of your Para Transpo vehicle
  • Make a direct cancellation for an upcoming trip
  • Ask general questions about Para Transpo service

Standard rates apply.

Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.

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Image - Free Wi-Fi is now available at <em>Cyrville</em> Station
Services news

Free Wi-Fi is now available at Cyrville Station

🎉Wi-Fi is now available at all O-Train Line 1 stations!

Free, unlimited Wi-Fi is now available at Cyrville Station—the last station on Line 1 to get connected!
You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

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Image - An even better Para Transpo is here.
Services newsAccessibility news

An even better Para Transpo is here.

OC Transpo introduces My Para Transpo!

This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:

  • Book and cancel trips.
  • Track your vehicle before it arrives.
  • Use from your computer, phone, or tablet on Windows, Mac, IOS, or Android.

Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000.

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