OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.
As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter.
Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway.
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Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
Standard rates apply.
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
Read More about Customer Service live text now available for Para Transpo customers!
Free, unlimited Wi-Fi is now available at Cyrville Station—the last station on Line 1 to get connected!
You won’t have to miss a message or use your data again.
Connection couldn’t be simpler:
Read More about Free Wi-Fi is now available at Cyrville Station
At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.
Whether you’re a new or returning customer, find your reason to make transit a part of your routine.
OC Transpo introduces My Para Transpo!
This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:
Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000.
We have improved service for people who are Deaf, hard of hearing, or speech-impaired by providing another way to connect with OC Transpo.
Read More about Improving transit accessibility with Canada Video Relay Service
We have finished selecting the names for Stage 2's new O-Train stations.
Take a look at the final names and the new Line numbers and colours.