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The Virtual Line: A better way to “line” up

We are introducing a new way to line up at the OC Transpo Customer Service Centre in the Rideau Centre. Our new Virtual Line allows you to avoid queuing outside the service centre by providing a ticket number that holds your place in a virtual line.

Once you have received a ticket, we suggest you don't go too far from the call screen in case your number comes up!

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Image - Line 2 closing for O‑Train expansion
Services news

Line 2 closing for O‑Train expansion

O-Train Line 2 is closing for approx. 2 years in preparation for Stage 2. The last day of O-Train service on Line 2 is Saturday May 2.

Starting on Sunday May 3:

  • Line 2 bus service will serve bus stops at or near all Line 2 stations
  • Most Line 2 stations will be closed, except for Bayview and Greenboro
  • Ticket machines, information telephones, and emergency call boxes will be available at Bayview and Greenboro

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Para Transpo operator with form loaded on a mobile phone
Services news

Reserve or cancel Para Transpo trips online

Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.

The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.

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Image - Free Wi-Fi at Line 1 underground stations from TELUS!
Services news

Free Wi-Fi at Line 1 underground stations from TELUS!

Free Wi-Fi is available underground at Lyon, Parliament, and Rideau stations. Cellular coverage is also available underground.

Never miss a call or message while travelling underground!

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Image - Introducing Nova buses
Services news

Introducing Nova buses

As part of our 2018 budget, we will be adding a total of 82 Nova Low Floor Series (LFS) buses to our fleet.

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