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Image - OC Transpo first Canadian transit agency to join APTA’s Health and Safety Commitments Program
Safety news

OC Transpo first Canadian transit agency to join APTA’s Health and Safety Commitments Program

OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely during the COVID-19 pandemic.

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Image - Return to school - We’re ready for you
Services news

Return to school - We’re ready for you

Updated September 9: We've added more midday trips for students to accommodate early end times

OC Transpo service to Ottawa high schools and middle schools will resume for the school year. This includes the 600-series bus routes and special school service on some regular bus routes.

We are working closely with all four school boards, Ottawa Student Transportation Authority and Consortium de Transport Scolaire d’Ottawa on this year’s back to school plans.

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Image - Safer door-to-door
COVID-19 news

Safer door-to-door

Everyone uses public transit in their own unique way. Check out the best ways to keep yourself and others safe from COVID-19 at each stage of your trip.

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Image - Fall service change starts Aug. 30
Services news

Fall service change starts Aug. 30

Starting Sunday, August 30, some routes will return to their regular schedules to reflect increased seasonal ridership and the changing needs of our customers due to COVID‑19.

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Image - Stage 2 station name consultation has ended

Stage 2 station name consultation has ended

We want to thank everyone who participated in this exciting step in Stage 2 expansion.

Read More about Stage 2 station name consultation has ended

Image - New contactless payment feature coming to OC Transpo
Services news

New contactless payment feature coming to OC Transpo

We are working with our fare payment system vendors to improve convenience and provide more touch-free fare payment options for you.

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Image - Cloth masks on transit: Frequently Asked Questions
COVID-19 news

Cloth masks on transit: Frequently Asked Questions

Starting June 15, everyone is required to wear a cloth mask before entering a station, shelter, or boarding an OC Transpo vehicle. Some exceptions apply.

We’re answering your most frequently asked questions about taking transit with a mask.

Read More about Cloth masks on transit: Frequently Asked Questions

Fares news

Community discount: Call to apply or renew

New applications and renewals for the Community discount fare are now accepted over the telephone.

Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:

  • Your ODSP number
  • Your registered Presto card number, Para Transpo ID number, or both

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Image - Fall U-Pass update
Fares news

Fall U-Pass update

The U-Pass program is back this fall and available to full-time students at Algonquin College, Carleton University, Saint Paul University, and the University of Ottawa.

Fall U-Pass cards are valid starting September 1, 2020.

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Para Transpo operator with form loaded on a mobile phone
Services news

Reserve or cancel Para Transpo trips online

Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.

The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.

Read More about Reserve or cancel Para Transpo trips online

Image - Rideau Customer Service Centre reopened
Services newsCOVID-19 news

Rideau Customer Service Centre reopened

Our Customer Service Centre in the Rideau Centre is now open with reduced hours.

New temporary hours:

  • Monday to Saturday, 11 am to 7 pm
  • Sundays, 11 am to 6 pm

Please keep your distance from other customers while waiting or avoid the line by using:

Applications for discounted fares can be submitted by mail or fax.

Read More about Rideau Customer Service Centre reopened

Image - BikeDays 2020
Events news

BikeDays 2020

Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.

Weekend BikeDays are running now until Sunday, September 27.

We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.

Read More about BikeDays 2020