Accessible Formats


OC Transpo is committed to providing inclusive and barrier-free access to information for all its customers.

  • Route timetables are currently available in an accessible text-only format.
     
  • Additional documentation and information on OC Transpo services, policies and programs can also be provided upon request in an accessible format - such as Braille, HTML, text – or with communication supports. Contact us or fill in the City's online form to make a request.
     
  • The octranspo.com site has a number of web site options that can be customized to make the content easier to read and navigate, including increasing text size and contrast.
     
  • In addition to the accessible formats available for print and electronic formats, OC Transpo's TTY or teletypewriter line enables persons with hearing disabilities to communicate with OC Transpo staff in a two-way text conversation over the telephone line. TTY service is available by calling 613-741-5280.

For more information on the provision of information in accessible formats or with communication supports, please refer to the City of Ottawa's Accessible Formats and Communication Supports Procedure.

Where Will I Buy My Fare?

Ticket machines at all O-Train stations will provide a full range of fare payment options.

Where Will I Buy My Fare?: Find out more
If you feel unsafe, press the passenger assistance alarm

Passenger Assistance Alarms

Find them on all double-deckers, articulated buses and the O-Train!

Passenger Assistance Alarms
Clock icon displaying 7 PM. Image text: Safe Stop

Safe Stop

You can ask your driver to let you off anywhere along your route after 7 pm.

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