OC Transpo is committed to delivering the best possible service to customers. The bus route review was launched in January 2023 as part of OC Transpo’s five-year roadmap. Since the beginning of the COVID-19 pandemic, there have been significant changes to how often and how many customers use transit.
Step into the future of Ottawa's O-Train system with us.
The O-Train South, East, and West extensions are well underway.
To prepare for launch, we're introducing a brand-new dedicated website! It's your ultimate guide for exploring, discovering, and learning about the future of transit in Ottawa.
Your one-stop destination for all things O-Train Extension is ready and waiting.
Read More about Introducing the new O‑Train Extension website
All fare readers on buses and fare gates at O-Train stations now support payment by debit card, credit card and mobile wallet with O-Payment!
Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a debit, card, credit card or mobile wallet.
We're excited to introduce to you one more way we’re making transit more convenient and accessible for all ages.
As of July 1, kids ride for free on OC Transpo buses, trains and on Para Transpo!
If you’re taking a bus or Para Transpo, simply board without paying a fare.
If you’re taking O-Train Line 1, you can:
You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.
Here are what these readers can do:
Read More about Scan your transfer when you board the bus, and more!
OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.
As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter.
Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway.