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Image - No need to reapply for Community pass
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No need to reapply for Community pass

Starting September 19, OC Transpo’s Community pass will automatically renew every two years for customers who are signed up. No need to reapply!

Community passes will only expire when a customer reaches the age of 65 or when they are no longer eligible for the Ontario Disability Support Program (ODSP).

We’ve been working directly with ODSP on this initiative to reduce steps for customers and improve your experience. Customer eligibility will be confirmed by ODSP and OC Transpo staff annually.

The Community pass offers customers registered for ODSP a reduced price for both single-ride fares and monthly passes. It is valid on all OC Transpo bus routes, the O-Train, and for Para Transpo trips.

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Image - An even better Para Transpo is here.
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An even better Para Transpo is here.

OC Transpo introduces My Para Transpo!

This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:

  • Book and cancel trips.
  • Track your vehicle before it arrives.
  • Use from your computer, phone, or tablet on Windows, Mac, IOS, or Android.

Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000 or TTY 613-244-4833.

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Image - Canada Infrastructure Bank invests in future zero-emission buses

Canada Infrastructure Bank invests in future zero-emission buses

The Canada Infrastructure Bank (CIB) has invested $380 million with the City of Ottawa. This is to help finance up to 446 more OC Transpo Zero-Emission Buses (ZEBs) through 2027. 

The CIB’s loan will go towards upfront costs of the battery-electric buses. Repayment is expected to be covered through the reduced operating costs over the life of the ZEBs as compared to diesel buses.

This move plays an important part in the City's Climate Change Master Plan and goal to reduce the GHG emissions of City operations by 100% by 2040.

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Image - Displaced Persons and Refugees Transit Pass Program
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Displaced Persons and Refugees Transit Pass Program

Displaced persons and refugees who have arrived in Ottawa are eligible for six months of free travel on OC Transpo.

The transit pass is a smartcard valid on buses, trains, and Para Transpo. The card is valid for six months from the month of issue and is non-renewable. The card is accepted on STO. Para Transpo users are required to register with Para Transpo but will have temporary approval until their application is approved.

The transit passes are distributed by the Catholic Centre for Immigrants (CCI) and local settlement agencies.

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Image - New ticket machines available
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New ticket machines available

We’ve made 19 additional ticket machines available to customers across the Southeast Transitway and at select stations across the city.

While all existing forms of payment remain available, these additional ticket machines provide more flexibility in buying and loading a Presto card, and connecting with our Customer Service team via video chat.

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Image - Stage 2: Stop adjustments at Blair Station
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Stage 2: Stop adjustments at Blair Station

On Sunday, April 24 at 3:00 am, Blair Station stop E will close permanently to assist in the continued construction of Stage 2. Impacted routes will instead service a relocated stop D.

The Transitway between Blair Station and R.R. 174 will also be closed permanently. Routes: 21, 28, 30, 32, 33, 34, 35, 38, 39, N39, 221, 231, 232, 234, 236, 237, 302 will be impacted.

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